AirportParking.comReviews of airportparking.com

Using airportparking.com was by far the worst experience ever. I will never use them again and will share my horrible experience with friends and family. First off, the instruction said to call at least 24 hours ahead to schedule a pick up. I called way over 24 hours but no one picked up the phone. After trying for hours, someone finally picked up only to tell me they would call me back. Never received a call. Called back 2 hours later, no answer again. A few more hours went buy, I finally got a hold of someone again. By now, it was under 24 hours. The lady who answered the phone proceeded to tell me they might not be able to schedule a pick up because I didn’t call at least 24 hours. Oh, I gave her an ear load after that. I got picked up in a Honda Civic. Not a shuttle, but I couldn’t care less. Two weeks later before returning, I called 2 day ahead to schedule my shuttle pick. Again, was told someone would call me back. Never did. I call the next day. Was able to speak to someone, scheduled my pick up and thought everything would be smooth from there. On the day of my flight during my 1.5 hour layover, I call to confirm where I should go to wait for my shuttle. I also asked what vechicle will be picking me up so I know what to look for. Was told they didn’t know and would be calling me back. Never called back. I called again 10 minutes before boarding. Was told they don’t have any information yet and that for me to call back when I land. Landed, called again. Again, was told they are checking and would call me back. 20 minutes later, still no call. Called back no answer. Multiple calls were made and my calls went unanswered. By this time, I had enough. Took an Uber ride instead. Airportparking.com, do better. This is absolutely unacceptable.

Bad!!! 30min waiting. Bad service

I used airport parking.com to find a place to leave my car for 2 weeks while on vacation. When we returned on 12/21/24 I called for a ride from the Philadelphia airport back to my car where we had left it at the Wyndham Garden Philadelphia Airport Hotel. My husband is 81 and I am 73. We waited in 23° weather for 1 hour outside until they finally came to pick us up. After the first 1/2 hour, I made calls to them every 10 minutes. I was told the driver was on his way, again and again. When he finally did arrive he blamed it all on traffic. There is no way it took him an hour to get us when it was a 3 Mile drive!!!! I will never use the Wyndham Garden Philadelphia Airport Hotel as a place to park my car again, no matter how cheap the price is! And from the looks of the hotel and their employees, I wouldn't suggest anyone ever stay there either!

I used this site to book parking at Orlando airport , My reservation went to a company on that site called Orange MCO parking . They have super small shuttles that can’t fit much resulting in huge lines going to the airport and coming back . I am currently waiting in line for the fourth shuttle hoping to get a spot to get to my car . Don’t ever use this site.

This is basically a fraud organization. They lure you in with relatively good prices for airport parking. Once you pay for your reservation and show up in the parking lot, they will tell you that there is an "additional charge." For example, an SUV fee or something like that. Obviously, this is designed to corner people who are arriving at the airport - to either pay up or miss their flights. Besides, even if you have an alternative solution and try to cancel, they will "regret to inform you that the reservation cannot be refunded." Makes me sad that this stuff is going on relatively unpunished. Please avoid this site and make other arrangements.

Good experience on our ride to O'Hare airport, nice driver, got there on time. They noted our return date & time information and told us where we should wait when we got back. We arrived back ahead of time & waited in the specified spot but no one came. 30 minutes after our pick up time we called the number on our confirmation form & followed prompts to talk to driver directly--number was not in service. Called the second number on our form & talked to someone in another state who said it happens sometimes & try again--number not in service. Called affiliated hotel where car was parked, after 20 rings the person said she'd transfer call to front desk. After 20 rings, the on hold music started--after 8 minutes of that we called hotel back, no answer. We called an Uber. Total time wasted standing in the cold 1 and a half hours. A follow-up phone call the next day told us the shuttle service is not guaranteed. Just the parking spot. Yet they advertise it as being part of the package. Very deceptive advertising! Would not recommend this company.

Overcharge!!! Flight was delayed so attempted to change times by 3hours and they charged $20 more, then when early enough to didn’t need extension would not refund any!! Ho to real airport parking, you will save money!!!

I parked at Hampton Inn BOS recently. I dropped off my car on the day of my departure and it felt very "off" to me as I was asked for my car keys, which has never been requested at past long term parking experiences. As I had an international flight to catch, I did give them my keys after being told that they might need to move the car in the parking lot. The next day I checked the location of my car and it had been moved off site from the Hampton Inn to another location. It stayed at that remote location until the evening before I flew back and was then moved back to Hampton Inn. As far as I can see I did NOT give permission for my car to be removed from the facilities that I paid to have my car parked at. There is nothing I can find saying that I authorized or agreed to this moving of my car. This is a violation of my trust in Way, Airports parking.com and the company who manages the on-site parking. If they planned on moving my car it should have been stated clearly and I would have not chosen this parking lot. I am very upset about this. In addition, in going through my car after getting home, I noted that whoever was in my car went through everything in my glove compartment, area between the front seats and through my trunk as I keep things in a certain order and they were all out of order. I'm assuming someone was looking for money or other things of value, of which there wasn't any but this makes me even more upset as this is a violation of my property and trust. Obviously I am VERY angry about what happened.