AirportParking.comReviews of airportparking.com

I wish there was a lower rating. I had a reservation to park for PDX airport. I get to the place (Ramada) at 4am. Guy at counter says they are all full. I gave a reservation He says they only have3 spots for Airport parking and they are full. So now my$70 parking is $180, and takes 7-10 days for my refund. This company is crap!!!

Really, they are more than happy to take your money. Park you whenever you want. Even though there not running. Had to call a lift. And found out I'll probably need one to get back. Won't do it again. Hopefully car is ok when I get back? Update! Well I spoke to soon. Received a phone call. One of my windows was broken. Of course no cameras. But they were nice enough to say sorry. Now I'm out a window. Lucky it didn't rain.

I would have rated a minus 5 if given the opportunity. I parked with airportparking.com because I couldn’t get a reservation at one of Boston Logan’s parking garages. I had to give the attendant my key fob, which I thought was odd. When I returned to my car it was not the way I left it. Both seats were repositioned, the Tilt Steering Column (the mechanism that adjusts the steering wheel up and down/ forward or back to find a comfortable angle) had been adjusted, insignificant items were taken from the center console and the trunk. I believe someone drove my car off the lot. Why would anyone make all these adjustments to move my car 200 feet from where I parked it? Unreal!

Damaged car flat tyre no recompense, don't use purple parking at east midlands airport

The service I purchased was for "indoor valet" service since it was winter and I was arriving from the airport early morning, just after midnight. As a single woman I need to be mindful of safety so I thought this would be great, since I wouldn't need to deal with snow and ice on my car as well, at that hour. So, the shuttle from the hotel, where the lot was, was fine mostly. The gentleman driving asked me to help him load my bag, which I did, it was heavy. When we all got our luggage, he made a comment after we all tipped him that thanks, he'll enjoy his coffee, which I took it as we didn't tip him enough. I brushed that off since I alone gave him $5 for a 5 minute ride to the airport. The hotel shuttle was fine, cold, but again 5 minutes, no big deal, and brought us to our specific airline door. When I arrived home a week later, I called the number for pickup which directed me to the area for pickup. They were there within 5 or so minutes. Again they expected you to deal with loading your own luggage and a cold bus. The driver (a different gentleman from my first trip), did eventually help me as my suitcase was going up the steps into a rack inside the shuttle.This was a different bus for pick up. We had to go pick up another woman and then to the hotel lot. The ride was questionable. I think the bus didn't have any shocks, not even joking. He avoided bumps and practically came to a stop at one. Still in my head I'm like, whatever, it's 5 minutes. What put me over was when they told me where my vehicle was in the first row. I questioned them if my vehicle had been inside all week. They gave me a quick yeah, yeah. So off I went in my summer sneakers and lightweight jacket and heavy suitcase trudging through the freezing cold and dark parking lot looking for my car at 12:30 a.m. When I found it I was furious! Covered in hard icy snow! Rrrrrrr. At that point I just did what I had to do to get on the road for my hour drive home with frozen fingers. I called the support number the next day and explained the situation. They said they'd discuss it with the manager and call me back in 5 minutes. Fast forward 5 days later when I called again. I'm sure my tone at this point was b#%*hy. They needed all my information again and this time I had to send"proof" of this. I'm glad I took a picture of my car when I got there, otherwise I probably wouldn't have received anything. After this whole fiasco, the credited me $22 and change back. Moral of the story, just park at the airport!

Horrible customer service. The place looks ratchet as f.... It took them 35 minutes to go get me after I call them, and 20 minutes to get my car. Would absolutely not recommend this place.

They are a 3rd party seller for parking in Ontario Canada. The price displayed for the parking is not in CAD, so when you pay for it, it will convert to USD and you end up paying twice the amount. I called them on the phone and they did absolutely nothing. Will never use their service again.

STAY AWAY! They are horrible I requested refund after going to pick up my car and it wasn’t in lot I had to call uber as I am leaving my car was parked a block away NOT on the LOT! They just drop us off after waiting 1 hour for shuttle and told us to look for our car!