Airport CenterReviews of airportcenterparking.org

Had Groupon, they said they "sold the company" and no longer take them.....wouldn't they just honor them and not sell them anymore, instead of losing a customer forever? Incredibly rude and stupid move to a frequent traveller, even after speaking to the manager.

Excellent facility

They would not let me use a Groupon that I purchased. I was told the company was under New Management and no longer accepted the Groupon.....

Used it twice the past month - love the prices - but it's difficult to find a working elevator. Allow plenty of time to park and catch the shuttle.

We waited 45 minutes for a shuttle at LAX and a shuttle drove right past us.

Wait was unacceptably long, both going to the airport and upon our return. Upwards of 20 minutes. Also, upon paying at exit (I had made a reservation online), they required ME to text them the reservation. So you think you're finally on your way but no you have to scroll through emails to find a month's old reservation. What a horrible system. I've used this parking company for about 10 years and am very disappointed to see the steep and sudden downward spiral of service here. I won't be returning.

The online reservation system is convenient and provides the discounted rate, but also creates an "OVERBOOKED" situation, which is not good!!! Went to the Airport Center at the reserved time, but spent over 45 minutes looking for a parking spot...saw many instances where there were the large SUVs or trucks parked in the compact spots or vehicles straddling two spots. Finally found a spot on the roof level, but to further "add insult to injury", the elevator was out of order, so I had to carry my luggage down five levels!!! I have been parking at the Airport Center for almost 20 yrs, but sadly its time to find another parking facility when I have to travel out of LAX.

I PARK HERE AT LEAST 10 TIMES A YEAR AND THE ELEVATORS ARE NEVER WORKING. WHEN YOU TRY TO TALK TO ANY STAFF MEMBER, NOBODY WANTS TO HELP YOU AND TRY TO GET OUT OF IT AS SOON AS THEY CAN. VERY POOR CUSTOMER SERVICE AND EXTREMELY POOR MAINTENANCE OF THE BUILDING