AirGarageReviews of airgarage.com

I parked at DMV Fordham NY,I didn't scan the QR (because I thought it was after it was used as in other parking lots) when I scan the QR I see an alleged violation when I check $80, but not even the city, I was paying $8 which was what I had to and they didn't accept it maybe .that's why, a complete abuse, there are no signs that say "scan to park, just scan to park.,It's an abuse and first they have to put signs that say "park and scan" from 8 to 80 it's too much not even a violation per park that is 45, abuse!

The worst ever!!! The sign was impossible to read, photo or scan. I entered my card number and thought the response was a confirmation.,, Only to get a total BS ticket for 1 and 1/2 hours for over $60.00. We will go to small claims court if necessary. We are seniors with handicap parking and vision issues. This is the biggest scam ever and should be shut down. There was no way to pay on site and if you don’t have a phone or credit card you can’t park there. It is very very very difficult and unclear how one completes a payment and then they hit you with mafia style charges. See you in court… I am beyond furious, the fine they expect payed is 1/2 of our dinner bill for a very expensive dinner. Shame on you. Will never ever ever park in a lot managed by air garage. Total thieves.

ABSOLUTE SCAM!!!! I never pressed the agree button to pay and suddenly they charged me $25 for one hour!!!! There is no way to close your account or remove credit card and no one responds to texts, emails or calls. I feel violated and unsafe that I cannot close my account. Will NEVER use them again

We purchased for 1 hour parking at a garage in Kapiolani Blv. and left the garage in less than an hour. We were charged for $30 when it’s supposed to be $3.50. I texted and called them but nobody is getting back. It’s a scam. There was nowhere that mentioned that we had to let them know before leaving the garage.

Their signage is fraudulently vague. It is customary to pay upon leaving a parking garage. But AirGarage signs do not indicate that the payment process must be initiated via text immediately after parking your car, not upon driving out of the garage. I was shocked to find an $88 ticket on my car. When I protested the ticket they offered a 50% discount - so $44 for a 7 hour stay that should have cost no more than $12. Never again.

This lot MIGHT be safe for short-term daytime parking but do NOT leave your car there overnight. If you are trying to save on the cost of parking at one of the local hotels there are two or three covered lots in the area that will be much more secure. My truck was broken into on this lot after which I moved my truck and just ate what I paid for parking. The owners did not care and would not even offer me a refund. Choose another parking option.

Parked in an empty downtown lot 7pm 11/31 (it was dark). There were several large sign saying it was a paid lot but none of them said HOW to pay. Looked for it, but couldn't find anything so I gave up. Had dinner and came back an hour later to find a ticket on my car. For $88!!!!!! I went back the next day in the light and finally found a small sign out of the way in the corner with a number to text how to pay. It would have cost me $2.50 to be there for an hour. Instead I receive a ticket that is 3,520% the cost it would have been to park?!?!?!?

DO NOT USE THIS SERVICE! I continue to get requests for payments from air garage for parking from another vehicle from out of state. This has happened six times in the last month and repeated contacts have not resolved the problem. They do not know anything about customer service and BBB gives them an F rating.