Airbrush BeautyReviews of airbrush-beauty.com

Absolut nicht zu empfehlen!!!! Mein Produkt ist nach 5 Monaten kaputt gegangen. Kundenservice eine Katastrophe. Man kann anscheinend nur 30Tage das Produkt reklamieren. Und auch dann muss man die Kosten für die Rücksendung tragen.

***UPDATE*** My first review was in April 2025. I recieved a phone call from Airbrush in November 2025, albeit it was from a Philippines call centre, advising me they were sorry with my experience and told me the girl that sold the product to me didn't know what plugs work in which country had since been let go. So to fix the issue they were going to send me a replacement Australian model in the next 7 days and were very remorseful of the error. "BUT" yes there was a catch..... would I please remove my negative review from Trust Pilot and replace it with a positive review. I agreed once I recieved my new replacement I would if the product was worthy. It's now Christmas Eve 2025 and I've recieved no replacement Does this company really think we are all idiot's!! ((Original Review) It's a scam! DO NOT PURCHASE It's a scam! I'm in Australia, purchased it. It arrived with a US plug. Cable is not 3mtrs as stated in the advertisement, it's under 2mtrs. There is no temperature control, just speed. It takes forever to dry and style hair. It's terrible. They falsly advertised as "airbrush AU" to let you think it's Australian electrical compliance which it's not. It's also being marketed as several different names via different websites which are all linked. I asked for a refund to send it back and they refuse to do refunds. It's white and gold. By the way don't buy the travel box, it's an extra $49 but it's not designed for this product and all the attachments, they don't fit and you can clearly see the mouldings used to make it are for a different item.

DO NOT BUY THIS PRODUCT. This product and company are a scam. The product is poorly made and blows cool air at best. I asked for a refund and was told they only issue refunds for faulty products and that I should send a video proving that the tool does not heat up to the right temperature written on the instruction manual. I did send a video showing the tool blowing onto a kitchen thermometer heating up to only 50 celcius after 3 minutes on the highest heat setting. The responded saying that in order for their "tech team" to know for certain that it was faulty, I needed to do another video without any attachments on and to adjust the heat setting correctly. Why would it need to be without attachments?! I only use it with attachments and why would that affect the heat? And there are only 3 settings! How could I have adjusted the heat settings any other way except moving the button up and down?! The customer service, while actually very responsive and polite, must be trained to gaslight and talk you in circles. After over a month of going back and forth, I gave up. They weren't ever going to admit it was faulty even though I clearly proved it. Long story short, this is a scam, do not fall for it.

Do not order from this company. The product does not perform how it is advertised and the customer service is awful. They will not issue a refund unless the product is faulty. The dryer I received blows cool air only and left my hair extremely frizzy. It’s awful. And despite the fact that they have Allure and Marie Claire supposedly backing them as part of their sales pitch, I cannot find anywhere where this product was featured in their magazines. Total sham company. DO NOT PURCHASE ANYTHING FROM THEM.

Wish I can rate it 0 stars. Literally threw away 100 dollars. Like other reviews trusted an ad without looking at the ratings and reviews on this product. I received my product and instantly noticed how cheaply made it was. The heat is not consistently hot and left my hair as I had air dried it. I sent them an email to begin a return and was responded with what I thought would not happen in 2025 to a company that is advertised all over instagram. An email explaining their return policy is non existent unless you have a faulty product, which in my opinion all of their products are faulty and cheaply made. Save yourself and your money and stay away from this product and company.

I have a Dyson and this is not anything like it and people who wrote reviews saying it’s just as good never had a Dyson. This is the only blow dryer that I ever bought that doesn’t have a high, med and low setting for hair that is how cheaply made they are if they did I probably would give a 4 star…. Not worth the money.

Total garbage does not work or heat up properly, the quality is a 0 out of 10 cheap light plastic attachments. They make all their money on returns by charging half of what you paid for the product.

I would give this company zero stars if I could. The product is absolute junk — it didn’t work from the moment I opened it, and the plastic quality was laughable. I had it for two days, and they still refused to send a return label or issue a refund. Now I’m stuck disputing the charge with my credit card company because their “return policy” is a complete joke. This company should not be selling products at this price point with such terrible quality and customer service. Save your money and shop elsewhere.