Vern H.
Very excellent and honest tech support
Very excellent and honest tech support
At AIMS Power, we’re passionate about designing and developing reliable off-grid and renewable energy solutions that power homes, vehicles, businesses, and remote operations around the world. With nearly three decades of experience in the power solutions industry, we’ve built a reputation for innovation, quality, and customer-focused service.Our product line includes more than 300 different solutions, ranging from DC to AC inverters, solar panels, deep-cycle batteries, and solar charge controllers to certified UL-standard products, cables, fuse kits, portable generators, and more. Whether customers are building a complete off-grid system or simply need dependable backup power, AIMS Power offers the components and expertise to make it happen.What truly sets us apart is our unwavering commitment to our customers. We deliver products of exceptional quality backed by knowledgeable support and service, always putting our customers’ needs first.Over the years, our product lineup has expanded to include inverter chargers, batteries, cables, solar panels, solar charge controllers, solar kits, lithium battery solutions, and many other power system components designed for durability and performance in demanding environments.Today, AIMS Power proudly supports a wide range of markets including emergency response and disaster preparedness, RV and overlanding power systems, vehicle upfitters, solar installers, and DIY enthusiasts building their own off-grid or backup power systems. Our products are designed to provide dependable power wherever it’s needed—whether on the road, at home, in the field, or completely off the grid.If you’re looking for the right inverter, backup power system, or off-grid solution for your needs, the AIMS Power team is ready to help you find the perfect fit.Leaders in Design…The Custom ExperienceAIMS Power has flourished through a strong dedication to designing inventory for off-grid power systems that meet the real-world needs, timelines, and cost requ
AIMS Power (aimscorp.net) has 280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vern H.
Very excellent and honest tech support
Richard Barcelona I.
I recently purchased an Aims 4k inverter and was experiencing no output after conecting. I sent an email off to tech support and was promptly attended to by Jay Jones. He asked me to email him photos of my set up. He knew right away what I had done wrong and walked me through the correction by phone. He was very courteous and helpful and respectful, using sir when we spoke. Kudos to Jay Jones. He saved me from killing my inverter. And from spending a lot of money and time sending it in to only find out it was operator error. Thank you!!!!
Richard F.
I am a monk, and have been camped out in the remote wilderness of Utah for eighteen years. I have been living off of AIMS inverters for the past fourteen years, running many high-load power tools, and their reliability and the AIMS customer service have made me a devotee. I am particularly fond of their pure sine wave inverters! Recently, for the first time ever, I had an inverter fail late one evening, and by the end of the next day, a replacement was on its way. Whatever Cody Jepsen is getting paid at AIMS, it is not enough! As it was a Friday, I was in a very rough, time-critical situation, and Cody went to great effort to make sure all product and shipping issues were fully resolved and the replacement inverter was on the FedEx truck before it left their dock. Blessings, and thank you, Cody!! (and Andrew, Bruce, Jay, Summer, and everyone else at AIMS, too!)
Todd F.
Always willing to answer all questions no matter how crazy it might be. These guys are Life ssavers.
Yadav P.
I read somewhere tht AIMS Power has more than two decades of experience in manufacturing various electronic tools including power inverters. I see it is a popular brand today. Admin - InverterReview.com
Carlos E.
Excellent attention, very fast response, excellent technical advice.
Paul W.
Customer service - efficient. No issues contacting by phone for advise and dealing with problem. Very pleasant and helpful and quick answer call. No significant wait time. Well done. Would recommend buying product as good customer service.
Joe C.
I got excellent customer support for a dumb question that I had. Reply was courteous accurate and to the point.