Marcel L.
Thank you very much,
Thank you very much, Very professional service , easy to reach tech service and technician.
At AIMS Power, we’re passionate about designing and developing reliable off-grid and renewable energy solutions that power homes, vehicles, businesses, and remote operations around the world. With nearly three decades of experience in the power solutions industry, we’ve built a reputation for innovation, quality, and customer-focused service.Our product line includes more than 300 different solutions, ranging from DC to AC inverters, solar panels, deep-cycle batteries, and solar charge controllers to certified UL-standard products, cables, fuse kits, portable generators, and more. Whether customers are building a complete off-grid system or simply need dependable backup power, AIMS Power offers the components and expertise to make it happen.What truly sets us apart is our unwavering commitment to our customers. We deliver products of exceptional quality backed by knowledgeable support and service, always putting our customers’ needs first.Over the years, our product lineup has expanded to include inverter chargers, batteries, cables, solar panels, solar charge controllers, solar kits, lithium battery solutions, and many other power system components designed for durability and performance in demanding environments.Today, AIMS Power proudly supports a wide range of markets including emergency response and disaster preparedness, RV and overlanding power systems, vehicle upfitters, solar installers, and DIY enthusiasts building their own off-grid or backup power systems. Our products are designed to provide dependable power wherever it’s needed—whether on the road, at home, in the field, or completely off the grid.If you’re looking for the right inverter, backup power system, or off-grid solution for your needs, the AIMS Power team is ready to help you find the perfect fit.Leaders in Design…The Custom ExperienceAIMS Power has flourished through a strong dedication to designing inventory for off-grid power systems that meet the real-world needs, timelines, and cost requ
AIMS Power (aimscorp.net) has 280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Marcel L.
Thank you very much, Very professional service , easy to reach tech service and technician.
Maples Rents L.
This is the best customer service I have ever experienced.
Ronald A.
I have contacted Jay in tech services several times, he knows my voice by now. Lol. Outstanding service. Give that man a raise.....
Orlando F.
Good service abd responce time
Dave A.
Cody did a great job with answering all of my technical questions and sending me the requested manual. thank you
Robert
Wanted to know if the on board circuit breaker protected both the input and output 120VAC lines. Got a next day response indicating it protects the output only. Quick response was much appreciated and a pleasant surprise.
Emily P.
In July 2020 I bought my AIMS solar kit through the Inverter Store. It has never worked properly. I bought it on guidance from customer support. I set it up with guidance from tech support. When it kept failing they kept blaming my setup/me anyway but whatever instructions I follow, after paying hundreds on shipping to get it repaired, it won't work. $10k plus interest of debt with them, 1.5 years without proper power. I even hired a local tech to look things over as phone support clearly wasn't cutting it. My setup should work. Perhaps the reason it's not is the same reason a room full of solar techs laughed at the name AIMS when it was brought up at a convention. I'd find it easier to laugh if I had power. There's a reason this business isn't BBB Accredited.
Chad
0 stars. My inverter stopped working - spoke with tech support who asked me to measure voltage at the terminals, which was 12+volts (what it should have been). The tech said "these are simple units" and told me to ship it to them for $85 to get serviced. They took over a week to open it - called and said that it was working and that I had to pay $115 to get it back. Terrible experience. Won't be purchasing anything else from AIMS ever again.