Works With AiDotReviews of aidot.com

Response from Works With AiDotOct 23, 2023

Dear Customer, I hope this message finds you well. We appreciate your prompt contact and apologize for the delay in our response, as we do not have customer support available on Sundays. However, I'm glad to inform you that we have addressed your query and provided the necessary information in our Monday email response. To ensure you have all the details you need, please check your email from Oct 23 for our comprehensive response. If you have any further questions or require additional assistance, please don't hesitate to reach out. We are here to help. Thank you for your understanding and for choosing AiDot. We value your support and are committed to providing you with the best service. Best regards, AiDot

Response from Works With AiDotOct 8, 2023

Hi Sir, Your orther product was shipped separately, the tracking number update will be little bit delay. I will update you the tracking number again once it is updated. thanks for your understanding. hope you have a good day!

Response from Works With AiDotOct 8, 2023

Dear sara, Thank you for contacting us. We are sorry to learn that you still haven't received this item. After checking, we found that your parcel has indeed arrived at your local post office on Sep 5.In this case, we suggest you try the following two methods to find your package: 1. Please contact your local post office and provide your name, address, and tracking number: 1ZY492940321904478. 2. Please check with your neighbors and family to see if they have signed the package for you. If you still cannot find your package after trying the methods, we suggest you try to contact the logistics company about the location where the package was left. Hope you will receive your goods as soon as possible. If you have any questions, please feel free to contact us. Best regards, Customer Service Center-Deric

Response from Works With AiDotOct 8, 2023

Dear Customer, Thank you for your support and patience. We want to confirm that we have initiated the refund process for your order. You can expect to receive the refund in your account within the next 1-2 business days. If you have any further questions or need additional assistance, please don't hesitate to reach out to our customer support team. We are here to help. Once again, we appreciate your understanding and support. If you have any future inquiries or if there's anything else we can assist you with, please feel free to contact us. Best regards, AiDot

Response from Works With AiDotOct 8, 2023

Hi Sir/Madam, We would like to request your help. Could you please tell us which product you are using and the issue you are experiencing? We will then forward the information to our technical team to assist you with resolving the issue. If you can provide us with photos or videos to illustrate the problem, that would be greatly appreciated. Thank you for your assistance. Sincerely, AiDot

Response from Works With AiDotAug 9, 2023

Dear Customer, We hope this message finds you well. We noticed that you recently purchased one of our products, and we're committed to ensuring your satisfaction with your purchase. However, it has come to our attention that you may have encountered some issues or challenges. We genuinely care about your experience and would appreciate it if you could provide us with more details about the specific problem you're facing. This will help us better understand your situation and provide you with the assistance you need as quickly as possible. Please feel free to reply to this email or reach out to our dedicated customer support team at [email protected]. Your feedback is invaluable to us, and we are here to help resolve any concerns you may have. Thank you for choosing our product, and we look forward to hearing from you soon. Best regards, AiDot

Response from Works With AiDotAug 9, 2023

Dear Customer, We hope this message finds you well. We noticed that you recently purchased one of our products, and we're committed to ensuring your satisfaction with your purchase. However, it has come to our attention that you may have encountered some issues or challenges. We genuinely care about your experience and would appreciate it if you could provide us with more details about the specific problem you're facing. This will help us better understand your situation and provide you with the assistance you need as quickly as possible. Please feel free to reply to this email or reach out to our dedicated customer support team at [email protected]. Your feedback is invaluable to us, and we are here to help resolve any concerns you may have. Thank you for choosing our product, and we look forward to hearing from you soon. Best regards, AiDot