Ahoy! InsuranceReviews of ahoy.insure

Response from Ahoy! InsuranceJun 5, 2025

Thank you Douglas for the positive review. Ahoy!

Response from Ahoy! InsuranceJun 5, 2025

Hello Elaine, thank you for the kind review. We are pleased to hear your overall experience has been good. We hear you on the time its taken to get the refund. We will debrief and improve. Ahoy!

Response from Ahoy! InsuranceJun 22, 2025

Thank you Kai for the review. Ahoy!

Response from Ahoy! InsuranceJun 4, 2025

Thanks for the enthused review David. We conveyed the sentiment to Gordon who assisted you. We aspire to provide the best offering and most friendly and professional service to our fellow boaters. So when we receive such reviews as yours it makes our day. So thanks. Ahoy!

Response from Ahoy! InsuranceJun 3, 2025

Hello Thomas, thank you for your feedback. Indeed, yesterday we experienced issues with the telephony system for a couple of hours due to problems the telephone service provider had. As soon as we found out about the issues we worked with the service provider to fix those. All in all we experienced such issues for a couple of hours and now the system is back up. We aspire to provide our fellow insured boaters the best offering at the highest quality possible. As such we take cases like this very seriously and appreciate you bringing your experience to our attention. We are thrilled that once you were able to connect with Gordon (who worked with you) the service was of high quality. At the same time, we debriefed the case and learned from it so to do better in the future. Thank you for business and, again, for the feedback. Please dont hesitate to get in touch with anything needed in the future. Ahoy!

Response from Ahoy! InsuranceMay 30, 2025

Thanks for the review Sharon. Ahoy!

Response from Ahoy! InsuranceMay 30, 2025

Thank you for the review William. We passed your compliments to Gordon who worked with you. Ahoy!

Response from Ahoy! InsuranceJun 2, 2025

Dear Scott, We were saddened to read about your experience and feeling towards our service. We aspire to provide the highest quality of service to our community of insured boaters, so whenever one is dissatisfied we do our best to correct the situation and learn from it. We wont get into details in this medium so please check your inbox for an e-mail from [email protected]. From what we understand nothing is needed of us at the moment. Please let us know if this is not the case and we will be happy to help. We apologize for the inconvenience Scott and are here for anything else you need. Ahoy! Your FirstMate crew