Rick V.
Great service
Great service, good coverage and fair price.
Response from Ahoy! InsuranceSep 17, 2026
Thank you Rick. Ahoy!

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Ahoy! Insurance (ahoy.insure) has 299 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Rick V.
Great service, good coverage and fair price.
Response from Ahoy! InsuranceSep 17, 2026
Thank you Rick. Ahoy!
Brittany A.
Gordon is always the best! So friendly, informative, and jonny on it! Made this process so seamless and easy! Thank you!
Response from Ahoy! InsuranceSep 4, 2026
Thank you Brittany for the nice review. Yes, Gorson is THE best. And we conveyed your sentiments to him. Ahoy!
CF
Easy to apply, reasonable prices and comprehensive coverage
Response from Ahoy! InsuranceAug 15, 2026
Thank you for the review Chris. Ahoy!
Erbey Manuel S.
Great easy and fast
Response from Ahoy! InsuranceAug 15, 2026
Thank you for the review. Ahoy!
Ian - Lake Mead C.
I received an email from Ahoy on 05/18/26 saying my insurance renewal required me sending Ahoy the bill of sale and a recent survey dated within the last 2 years, both of which Ahoy already has on file from last year. Did Ahoy lose these documents from last year? On 05/18/26 I emailed ahoy the documents again and never hear back. On 05/28/26 I email Ahoy and inquired about status of my policy renewal. On 05/28/26 I received a responding email saying a specialist will look into it. I never heard back from Ahoy. On 06/23/26 I emailed Ahoy about my policy renewal. At this point my policy expired on 06/20/26. I had NO insurance. On 06/24/26 Ahoy moves the goal post and now requires me to perform a marine survey, which I do by driving 2 hours out to my boat, perform the self survey and drive 2 hours back. I called Ahoy three times and tried to get my policy reinstated but Ahoy made empty promises, said they would call me back, which they did not 2 of the 3 times. At one point they said they would renew my policy but then never did (see emails on 07/01/26) and required me to perform additional hoops for them. On 07/21/26 Ahoy had tortured me enough and decided to finally renew my policy. My policy had been expired for over 30 days, causing me severe fines and hassles with the Marina. I likely will not be renewing with Ahoy next year. Ahoy has little knowledge of what customer service means, how to follow up, how to be consistent or how to be respectful to customers. Losing documents, not returning calls, not responding to emails, moving the goal post, making me jump hoops was ridiculous and needless plus Ahoy reduced my coverage on a re-freshly rebuilt boat. No cool, not appreciated, not professional.
Response from Ahoy! InsuranceAug 13, 2026
Dear Ian, Thank you for taking the time to share your experience. We apologize for the frustration and inconvenience you experienced. We take this feedback seriously and hence took the time to properly review the case. Your feedback regarding communication, follow-ups, and consistency is especially important to us. We indeed found several pitfalls in the process which took place in this case and learned from it for the future. We sincerely appreciate that you chose to continue your coverage with Ahoy! despite the difficulties you experienced. We value your business and the opportunity to do better. We hope that we can earn back your confidence through a much smoother experience moving forward. Please get in touch whenever is needed and we believe you will have different experience. Best, The Ahoy! crew
tt
Quick response
Response from Ahoy! InsuranceAug 4, 2026
Thank you. Ahoy!
Petach
Over all the service has been excellent. My problem is that I went with ahoy for a certain amount of coverage on my boat. Two years in they dropped the amount of coverage they were willing to provide and there was nothing I can do about it. Now I owe more on the boat than it is insured for which doesn’t make me happy.
Response from Ahoy! InsuranceJul 27, 2026
Hello Erika. First of all thank you for recognizing our service and for providing a balanced review despite being disappointed with the changes at renewal. Without getting into the case specific which are personal we would like to assure you that we received your feedback and took it to heart. Our records show that our specialists provide the logic behind the changes but if there is anything else we can do then please dont hesitate to contact us at 1-855-249-2869 or by chat on our website 9am-5pm EST Mon-Fri or by emailing [email protected]. Ahoy!
Benny A.
Ease of payment and processing thanks
Response from Ahoy! InsuranceJul 9, 2026
Thanks much for the review Benny. Ahoy!