Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit.What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Agile Telehealth (agiletelehealth.com) has 982 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
agiletelehealth.com
Website
agiletelehealth.com
Category
Hospital & Emergency
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 62% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The toughest part was getting together. Once we made contact everything was fine. I believe your calendar doesn't adjust "Arizona Time" to the fact we are on Pacific time this time of year, not Mountain time.... everyone else moves, we don't. So that screwed up coordination of appointment time.
Response from Agile TelehealthJun 17, 2026
Hi Carmel, we’re sorry for the confusion with the Arizona time zone during your scheduling. Thank you for your patience and for sharing this helpful feedback. Our Agile Telehealth patient support team is committed to improving our system to ensure a smoother experience for everyone. We're so glad everything is going well now!
The Agile Telehealth Team
AS
Aj S.
Communication
Communication
Response from Agile TelehealthJun 17, 2026
Hi Aj, it’s great to hear that our communication met your expectations. We know how important clear updates are. Thank you for sharing your feedback! The Agile Telehealth patient support team is dedicated to keeping things simple and transparent. We’ll continue working hard to provide the high-quality care you deserve.
The Agile Telehealth Team
LO
Lucy O.
Grace was a little hard to understand…
Grace was a little hard to understand at times.
Response from Agile TelehealthJun 10, 2026
Hi Lucy,
We appreciate you letting us know about your experience with Grace. Thank you for sharing your feedback and for your trust in us. We’re committed to clear communication and will keep working to ensure every interaction with the Agile Telehealth patient support team is as helpful as possible.
The Agile Telehealth Team
DK
Dennis K.
Online communication is very easy and…
Online communication is very easy and convenient. I enjoy the video conferences as opposed to F2F.
Response from Agile TelehealthJun 10, 2026
Hi Dennis,
It’s great that you find our video conferences so much more convenient than traditional visits. We appreciate you choosing us and for sharing your positive Agile Telehealth reviews. We'll continue to ensure our online communication stays easy and seamless for you.
The Agile Telehealth Team
WI
Will
I did not have a visit but have been asked to conduct a survey.
I did not have a visit. I only responded to a survey about my current health status. No visit with a provider was conducted. The survey was to see if I had any new medical conditions.
Response from Agile TelehealthJun 16, 2026
Hi Will, we appreciate you describing how our health check-in process works for your ongoing care. These updates are a key part of our medical weight loss program to ensure your safety. Thank you for your trust and for sharing your experience. We're committed to keeping your journey safe and simple.
-Agile Telehealth Team
KG
Kevin G.
The coaching experience was good
The coaching experience was good, the technician was friendly and encouraging.
Response from Agile TelehealthMay 27, 2026
Hi Kevin, it’s wonderful to hear you had such a positive coaching experience with our friendly technician. We appreciate you sharing your feedback and trusting us with your care. We'll continue to provide high-quality support through our medical weight loss program.
The Agile Telehealth team
HU
Hugh
I got a good explanation of my dosage.
I got a good explanation of why I'm getting the dosage I'm getting, which made sense and helped me understand the process.
I didn't get an email with the link to join the meeting until 5 minutes before the scheduled start time, and was late to join because I didn't know I could join, and was about to start something else.
Response from Agile TelehealthMay 27, 2026
Hi Hugh, we're glad the dosage explanation was clear, but we're sorry for the delay with your meeting link. Thank you for sharing your experience and for trusting us. We'll keep working to ensure the Agile Telehealth medical weight loss program stays reliable and efficient.
The Agile Telehealth Team
JE
Jennifer
This Telehealth is great for new GLP-1 users.
I was referred to this Telehealth from my FSA. The initial consult, portal chat, calls and emails is very supportive. I signed up for Tirzepatide with NAD and B12. You cannot pick the pharmacy, but would be nice to know before you pay. Delivery was 3-5 days in a small cooler with vial, needles and syringes. The after visit summary is very detail oriented and I referred back to it often. The refill process was not very clear. I had to ask several time before the form was ready for me.
The coaching call was not utilized by me. They cancelled on me x2 then kept texting and emailing me to reschedule. Problem was I was on time for each coaching call so that made me disappointed.
I decided to only try this service for 2 months. I lose 15 pounds so the service worked for me. This Telehealth is great for beginners since the cost is affordable! I am taking a break for now due to travel, but I would recommend this for new GLP-1 users.
Response from Agile TelehealthMay 20, 2026
Hi Jennifer,
Thank you for taking the time to share such detailed feedback about your experience. We’re very glad to hear that you found the initial consult, portal communication, after-visit summary, and overall support helpful, and congratulations on your 15-pound weight loss success. We also appreciate your recommendation for new GLP-1 users.
At the same time, we’re truly sorry for the frustration and disappointment you experienced with the refill process and the cancelled coaching calls. We understand how frustrating it is to be available for scheduled appointments only to have them cancelled, especially when you were receiving repeated reminders to reschedule. Your feedback is valuable and helps identify areas where improvements are needed.
Please reach out to our support team at 307-278-6904 or [email protected] so your concerns can be reviewed and addressed directly. We genuinely appreciate you sharing both the positives and the areas where your experience could have been better, and we wish you continued success moving forward.
Kind Regards,
Agile Telehealth Team
