Agile TelehealthReviews of agiletelehealth.com

Response from Agile TelehealthJul 16, 2026

Hi Kimberly, thank you for sharing your experience. We’re sorry for the frustration finding your questionnaire and the delay with your refill. Your feedback is essential for improving the Agile Telehealth customer service experience. We also appreciate your suggestion regarding an app. Please email us at [email protected] so we can look into this personally. -The Agile Telehealth Team

Response from Agile TelehealthJun 29, 2026

Hi DaMarcus, thanks for sharing your honest feedback. We’re glad our team has been helpful, though we’d love to know how we can make your experience even better. Your comments help us improve the Agile Telehealth customer service experience. Please email us at [email protected] so we can follow up with you personally. -Agile Telehealth

Response from Agile TelehealthJun 29, 2026

Hi there, thank you for sharing your experience. We understand it’s frustrating to manage a refund after being found ineligible for treatment. We'll use your feedback to help improve the Agile Telehealth customer service experience. Please email us at [email protected] so we can ensure your refund is processed quickly. -Agile Telehealth

Response from Agile TelehealthJun 16, 2026

Hi Melissa, thank you for sharing your honest feedback. I’m sorry for the confusion around your refill and the delay in your shipment. We hear your frustration regarding the communication about reordering. We’re using your comments to improve the Agile Telehealth customer service experience. Please email [email protected] so we can look into this personally. -Agile Telehealth

Response from Agile TelehealthJun 8, 2026

Hi Ben, we’re truly sorry for the frustration regarding your refund and the difficulties you’ve faced with our cancellation process. It’s never our goal to make things feel burdensome when treatment can’t move forward. We’re reviewing how our communication was handled to ensure your request is resolved and your refund is processed correctly. Please email us at [email protected] so we can look into this personally. -Agile Telehealth

Response from Agile TelehealthMay 27, 2026

Hi Jon, thank you for sharing your experience. I'm sorry for the technical glitches and the provider's delay during your visit. Your feedback helps us strengthen the Agile Telehealth customer service experience for all our patients. Agile Telehealth Team

Response from Agile TelehealthApr 22, 2026

Hi Augusto, Thank you for taking the time to share your feedback about your experience. I’m truly sorry to hear how frustrating and time-consuming the process has felt for you. We completely understand how important it is for care to be simple, clear, and efficient. Hearing that the scheduling links didn’t work, that communication felt excessive, and that the process required more time and effort than expected is not the experience we aim to provide. I sincerely apologize for the inconvenience and frustration this has caused you. Your feedback is incredibly valuable, and we will be sharing this with our team so we can review and improve our processes, especially around scheduling, communication clarity, and overall ease of use. We’re sorry to see you go, but we truly appreciate you giving us the opportunity to support your care. We wish you all the best moving forward. Kind Regards, Agile Telehealth Team

Response from Agile TelehealthFeb 10, 2026

Hello Mary, Thank you for your feedback. We’re sorry for any confusion caused by our scheduling messages and appreciate you bringing this to our attention. We’re continuously working to improve our systems and your experience. Your feedback helps us improve the Agile Telehealth customer service experience. Please email us at [email protected] so we can look into this personally. The Agile Telehealth Team