Agile TelehealthReviews of agiletelehealth.com

I ordered trizepatide from Agile, they billed me and never sent the medication. I was billed the next month, no medication. I canelled my subscription and asked for a refund. They refunded me the 2nd month but said it was past 30 days and they could not refund the 1st month. I then asked them to simply send me the medication then for what I paid for. They strung me along for another month knowing full well they were not sending the medication and that there was nothing I could do about it. TOTAL SCAM!!! 5/26 after my review I was contacted by the company and finally received what I paid for, so thank you trust pilot

There are far too many messages asking me to complete tasks that have already been completed. I am also being asked to process prescriptions I do not want and get lab work that was not mentioned during my appointment. There are far too many people involved and they are not communicating with each other which results in repeated requests of me that are not necessary.

Their patient support is very inconsistent. I travel frequently for work and have a 20 day out of state work trip that I am traveling for. On week 3 of my last GLP cycle I started communication stating that I'd need my next round of injections shipped to a new address. I was informed that they were updating the shipping. On the week of my 4th injection I did their normal new refill request and submitted. They were delayed in filling my prescription and I knew I wasn't going to get it in time where I was traveling to so I reached out once I saw that they had sent it to be filled by a pharmacy but it hadn't shipped. I asked for it to be shipped to my home address and they confirmed that they updated the shipping address back to my home address. The next day I received the UPS tracking (today) and it still shows it shipping to the wrong address. I have been back and forth with their patient support all day and they have basically said that I would have to go through UPS to change the shipping (UPS is charging $198 to have the address changed). This is a 100% ball drop on Agile and their patient support system. I am now 2 weeks without my GLP injections.

Expensive for worthless compound medications (which, read the fine print, “not approved by FDA to treat”). Too many ‘people’ involved, “left hand not knowing what right hand is doing,” uploaded required labs, but they claimed not to have received them, “coach” stood me up for scheduled appointment. Don’t waste your time or $$$