AfternicReviews of afternic.com

Afternic stole my domain, but did not return it after handing it over to them. No one will trade through afternic.

Our company sold a domain on Afternic over 2 months ago. After a couple of weeks, Afternic asked for a copy of the company managers passport. Why does Afternic need a copy of the seller's passport?! To steal their identity?! American company/American owners. They're refusing to cancel the transaction and are basically keeping the money ($1000) for themselves. They are basically stealing the domain. After HOURS wasted talking to their supervisors, they're not willing to return the domain back nor issue payment. Thiefs! Avoid them. 6/6/2022: Updated Response to Afternic: This was a transaction by a business, not an individual. You can't require a business owner to give you a copy of their personal passport for a business transaction. All the business information and certificates were provided to you. Afternic is not a bank nor a financial institution to require a copy of a passport. Uploading of a copy of a passport online to Afternic's website can lead to identity theft. We have offered to provide other methods of verifications, but Afternic will only accept a passport. Even banks/financial institutions will accept other forms of ID. We have asked Afternic to return the domain back to us, but they're refusing to do so. So they took the domain and won't pay for it either. Complete SCAM!

the best platform to sell domains.

I will never sell another domain through GoDaddy/Afternic. One of my domains sold and Afternic didn't let me know. I happened to login a few days after and see that information was needed. I reached out through the website and got a reply a few days later saying I'd receive another email with detailed instructions. Never got it, only a "2nd follow-up" email a few days later that didn't tell me anything. I had a question, so I called and got hung up on. I sent another email asking them to verify something and ai have still not received a reply - over a week later. So I added information that may or may not be correct, but I was super annoyed with how they handle things. If it's wrong, I will just hold onto the domain because I won't deal with that again.

Great Efficient and Fast Support

Afternic is trying to sell our domains without asking us if we want to sell them. Very dubious organisation.

Paid $2788 for a premium domain from Afternic because they were supposedly owned by GoDaddy which I already have account and domains at, then suddenly you have to open a new account at another company called Uniregistry (also apparently owned by GoDaddy), and then you have to pay additional fees to transfer the domain. I didn't want yet another account and more undisclosed fees, so then suddenly your account is locked for 60 days and they can't do anything about it. But the article link they send you says that a lock has to be explained/justified, that you can authenticate your ownership with a code (which I requested and did several times), and that you have to be provided an option to remove the code. They did not. So now disputing the charge with my credit card company. Nothing but fraud and scammers at Afternic and seriously making me reevaluate my business relationship with Go Daddy. Exploring other options for domain hosting. Avoid this company. 4/27/22 file this review and open a dispute with my cc, 4/28/22 SUDDENLY I'm contacted via my GoDaddy email address on file that the domain is in my account (MIRACULOUS!!), (after being told daily for a week Afternic & GoDaddy can't communicate with each others platforms or access them), but when I try to transfer the Domain to Shopify to use it with a new ecommerce storefront, still can't. Then continue to receive several emails from a team rep apologizing for misinformation and frustration asking me to contact them. I finally tell them to stop harassing me via email, that the domain is still inactive and useless, that they've wasted enough of my time (6 hours to date) and I wasn't going to take down my review and I didn't want any more meaningless apologies. 5/2/22 called GoDaddy tech support, explained the situation, was walked through a few steps, domain still not working but it looks like progress might be being made. I'll wait 48 hours and update this review again as necessary. 6/24/22 they never got the transfer to go through. Lots of promises and apologies, zero fulfilment. Filed a claim with my credit card, got the charge refunded, bought a new domain name, now up and running. Never work with Afternic. You've been warned.

great customer service, fast response and solve the problem