AFC Home Warranty Reviews | Read Customer Reviews of afchomeclub.com

AFC Home WarrantyReviews of afchomeclub.com

3.8517 reviews
Insurance
1343 Canton Road STE A, Marietta, Georgia

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AFC Home Warranty

About AFC Home Warranty

For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver.When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan.AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly.With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life.*Limitations and exclusions apply.

AFC Home Warranty (afchomeclub.com) has 517 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: afchomeclub.com
Website: afchomeclub.com
Category: Insurance
Location: Marietta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AFC Home Warranty reviews

517 approved reviews, newest moderated first

Jaryl Holmes, R.
Aug 10, 2025
Excellent Service!
Brian is amazing! Will definitely use AFC for my real estate transactions
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customersahelly
Aug 9, 2025
You don't cover anything when you have…
You don't cover anything when you have a claim
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William N.
Aug 9, 2025
I haven’t had the pleasure of using the…
I haven’t had the pleasure of using the service. I certainly hope it does a better job than the client representative has done!
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Customer
Aug 9, 2025
Solid business model.
Reminder text messages and automatic re-up, but with notice first. Also, competitive pricing. Thanks.
Response from AFC Home WarrantyAug 20, 2025
Hi Garrett, Thank you for the great feedback! We’re glad you value our clear renewal reminders, competitive pricing, and straightforward coverage. At AFC Home Warranty, we focus on providing reliable appliance and system protection, transparent plan terms, and 24/7 claims support. We also give our members flexibility with licensed and insured contractors or the option to use your own trusted technician. We appreciate you being part of the AFC family and look forward to protecting your home for years to come. Regards, AFC Home Warranty
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customerDeb M.
Aug 8, 2025
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE - GOOD PRICING HAVE NOT HAD TO USE THE PLAN SO COMMENT ON THE Plan.
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Jim R.
Aug 7, 2025
Generally responsive
Generally responsive. But getting reimbursement, in a check, takes too long. 6-8 weeks is ridiculous.
Response from AFC Home WarrantyAug 20, 2025
Hi Jim, Thank you for your feedback. We understand that waiting for a mailed check can feel slow — reimbursement by paper check can take 6–8 weeks. For a much faster option, AFC Home Warranty members can choose secure eCheck reimbursement, which typically processes within just a few days once the claim is approved. We value your input and are always working to improve the speed and convenience of our claims process while continuing to provide trusted home warranty coverage and 24/7 support. Regards, AFC Home Warranty
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S. P.
Aug 7, 2025
Good coverage and freedom of choice
It's great that you can hire your own contractor to address an issue rather than be forced to use AFC Home Club contractors. It's easy to upload claim documents after the repair. My only complaint is that a sizable HVAC repair claim was denied because the unit is supposedly under the manufacturer's warranty.
Response from AFC Home WarrantyAug 20, 2025
Hi Peter and Sylvia, Thank you for the 4-star review! We’re glad you’ve found AFC Home Warranty easy to work with and appreciate the freedom to choose your own licensed and insured contractor. While manufacturer warranties sometimes apply before a home warranty, our plans are designed to provide broad appliance and system protection, fast repair support, and 24/7 claims service. We’re grateful to have you as members and look forward to continuing to provide trusted home warranty coverage and peace of mind. Regards, AFC Home Warranty
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Steve
Aug 6, 2025
DO NOT Auto Renew When Not SIgned Up For It
I would suggest NOT playing the auto-renew card on their policy. This is something I never signed up for and they just arbitrarily did it. When they sent me a notice that they intended to auto-renew, I even sent a message specifically stating to not auto renew my policy. I will not use AFC in the future and they are lucky that I am not going to dispute the claim with my bank. On top of that, they never completed their "electronic check" process for a claim several months ago; I never received the check.
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