customer//
Customer Service
Very easy to deal with

For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver.When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan.AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly.With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life.*Limitations and exclusions apply.
AFC Home Warranty (afchomeclub.com) has 517 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Very easy to deal with
Anonymous
Just filed a claim. Customer Service Representative was polite during the claim filing process. Filing the claim was stress free.
Jenice B.
This warranty was the worse. They made it very difficult to receive claim payouts and never wanted to cover the cost of the service or replacement. Save your money and use that for repairs. It was a waste of money!
Brett A.
Richard C my Service Provider made the experience and sign up extremely easy and enjoyable. I am happy to be a part of your family
JVS
Service /- communication
Bonnie F.
I should have been alerted when my salesperson never responded after we purchased the plan. I repeatedly asked for a copy of my coverage and it was always going to be sent soon. Now our HVAC system needs to be replaced due to a coil that leaked freon and damaged the system. AFC Home Warranty is offering us $100 toward the depreciated cost of the coil. We do not have the option of replacing the coil alone, it must be the entire system! Stay as far away as you possibly can from this sham company. I have filed a complaint with the BBB and will be notifying the Nevada Attorney General.
Mary C H.
I didn't like the company reviews after signing up, and immediately attempted to cancel the warranty while requesting a refund. To date, I have not yet received my refund, but I keep getting welcoming messages from the technician that signed me up even though he is well aware that I have cancelled the warranty.
customerAMDM
Need to be up front about percent of service cost after deductibles