Aeticon LLCReviews of aeticon.com

3.9441 reviews
Home Goods Stores
1178, 701 Tillery Street Unit 12, Travis, Austin, Texas

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Aeticon LLC

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About Aeticon

Make every occasion, from Christmas to Mother's and Day Father's Day, special with a unique and cool wall art, canvas print

Aeticon LLC (aeticon.com) has 441 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: Aeticon, aeticon.com
Website: aeticon.com
Category: Home Goods Stores
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aeticon reviews

Showing 90 reviews with 1 star · Clear filters

Mike
Nov 21, 2023
No Return or refund offered for poor quality
Rug does not match description and very poor quality print. They will not offer refund or return!!!
Response from Aeticon LLCNov 22, 2023
Dear Mike, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Karen S.
Nov 20, 2023
Customer service was helpful after sending incorrect item.
Aeticon LLC sent the wrong item. After sending pictures, I asked for a refund. They apologized and refunded me within a couple of days. I appreciate the follow up emails from their customer service.
Response from Aeticon LLCNov 22, 2023
Dear Karen, We sincerely apologize for the wrong item received and for any inconvenience this issue has caused. We have issued a full refund for you as per your request. Please expect the refund to become available in your bank account within the next business days. If you need further support, please contact us at "[email protected]" for prompt assistance. Yours sincerely, Customer Support Department Aeticon LLC
Larry M.
Nov 15, 2023
Cap initially was way too big. Replacement is a different cap with small print.
Cap initially was way too big. You sent a replacement that fits but the cap is a totally different color and the print is so small you can barely make it out. It is missing tha American flag on the side of the cap too. Very disappointed. Shipping takes forever. The replacement is not the cap I ordered. I would really like a total refund!!!!!!!!!!
Response from Aeticon LLCNov 22, 2023
Dear Larry Madlem, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Jeffrey W.
Nov 14, 2023
I received my order done completely wrong.
I received my order done completely wrong. It was suppose to be an address sign. They did not even put the house number on it. Only the street name. It was suppose to have address number on top. Then an underscore line. Then street name under that. They sent just street name. Plus have it to plug into a European outlet. This is a U.S. A. Order. The phone # given by American. I've called throughout the day into the night. No one answers them it hangs up. Terrible service. Their a 3rd world rip off company. Let's see if trust pilot has any impact on them coming forward professionally. I sent full photos as requested. On top of that it to 6 weeks to reach me. Then done incorrectly. In photos they can also see they melted the letter L in a squiggly manner also. Even though it's a useless address sign.
Response from Aeticon LLCNov 22, 2023
Dear Jeffrey, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To resolve the issue promptly, we have been making the replacement as per your personalization. The preview of the new one was sent to you for your check before the production. Please check your email and inform us of your confirmation as soon as possible. Please be assured that we are doing everything to replace the address sign exactly as you wanted and are committed to supporting you the best we can. Please kindly forgive us for any inconvenience this has caused. Yours sincerely, Customer Support Department Aeticon LLC
K. Z.
Nov 9, 2023
I’d give them a zero if it was…
I’d give them a zero if it was possible. I ordered an embroidered ball cap. The price was OK. Everything else was awful. 1. The slowest delivery time ever! 2. The embroidered logo was tiny and didn’t come close to filling the front of the hat! 3. The hat quality was poor at best. 4. And worst of all they packed it in this little flat box. I have tried and tried but this thing will never look like a cap again, it it ever did! Stay away from AETICON!
Response from Aeticon LLCNov 22, 2023
Dear K.Z, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Judy J.
Oct 3, 2023
Quality very Poor
Quality very Poor, not satisfied, nor pleased with the product. Need a return label and refund ASAP! WHEN I MADE MY PURCHASE NO PHOTO WAS REQUIRED, ONLY MY PAYMENT CARD! THEREFORE, I AM NOT WILLING TO SEND A PHOTO OF MY ID OR A PHOTO OF THE ITEM PURCHASED! JUST PLEASE SEND ME A RETURN LABEL, AND PREPARE TO SEND ME MY REFUND! THANKING YOU IN ADVANCE! 337 540 1316.
Response from Aeticon LLCOct 4, 2023
Dear Judy Jackson, We sincerely apologize for the canvas product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" with some photos of the actual product so we can support you in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Steven A.
Sep 15, 2023
it doesnt light up
it doesnt light up , we would like our money back
Response from Aeticon LLCSep 19, 2023
Dear Steven Addona, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Anthony F.
Sep 14, 2023
Take your business elsewhere / No Returns Allowed
I have never dealt with a company that doesn’t offer a reasonable return policy for items that don’t meet the customer’s expectation. I asked to return my purchase within 2 days of receiving it - and the company rejected my request because they claimed it was “fine” - obviously I disagreed and thought the quality was simply poor - and I even offered to take a credit, but they simply said no. If I would have known that they would be this unreasonable, I would have never purchased anything from them - the majority of their competitors all offer a reasonable return policy for customers who are not satisfied. Shop somewhere else and make sure you don’t receive this type of unreasonable treatment. Never again.
Response from Aeticon LLCSep 15, 2023
Dear Anthony F, We apologize for any inconvenience and discomfort you've experienced with your product purchase. As we explained via email, the material you chose for the product is matte canvas, which may not achieve a sharp print effect. We are actively working to resolve your case, so please check your email for further assistance. Thank you for your understanding. Best regards, Customer Support Department Aeticon LLC

Aeticon LLCReviews of aeticon.com

About Aeticon

About these reviews

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Aeticon LLCReviews of aeticon.com

Aeticon reviews

No Return or refund offered for poor quality

Customer service was helpful after sending incorrect item.

Cap initially was way too big. Replacement is a different cap with small print.

I received my order done completely wrong.

I’d give them a zero if it was…

Quality very Poor

it doesnt light up

Take your business elsewhere / No Returns Allowed

About Aeticon

About these reviews

More in Home Goods Stores, Texas

Lightcrafters

Palkhi Fashion

Melanie Ann's Boutique

IvoryLuxe Candle Co

Aeticon reviews

No Return or refund offered for poor quality

Customer service was helpful after sending incorrect item.

Cap initially was way too big. Replacement is a different cap with small print.

I received my order done completely wrong.

I’d give them a zero if it was…

Quality very Poor

it doesnt light up

Take your business elsewhere / No Returns Allowed