Jsanchez
I ordered my cap December 5th still…
I ordered my cap December 5th still waiting for it to show up my credit was charged, fast enough, no response from customer service email or phone number.
Response from Aeticon LLCDec 20, 2023
Dear Jsanchez, We sincerely apologize for any inconvenience caused by the delayed shipment. Our team is diligently working to improve our processes to ensure regular and timely updates on the status of your order. Please rest assured that honesty and transparency are at the core of our product offerings and customer service. To get more information about the shipping status of your order, kindly reach out to us at ([email protected]) for more support. We truly appreciate your valuable feedback, and we are committed to using it to enhance our customer care system for the future. Thank you for your understanding and support. Best regards, AETICON's Customer Support Department

