Aeticon LLCReviews of aeticon.com

Package went from California to New Jersey. Then went to Atlanta just to come to North Carolina. Shipping took intirly to long. You need to offer faster shipping choices.

I wrote a review a month ago about the horrendous experience I was having. I still have not received the item I ordered for Christmas back in November. I keep getting vague messages from various people with no real information. No tracking information. When I put in my order number nothing generates. I have asked if there is a new order number but when someone finally replies to my inquiry, I get a response but not any specific details or answers to the questions I asked. I see on this site someone responds to only certain post, yet mine was ignored. The original review was posted weeks ago also. LM Johnson

Ordered an ornament Dec 4th and still have not received it after Dec 27th or an answer to where my item is along with horrible customer service. Will never purchase an item from this store and will make sure all my friends and family are aware of the way they handle problems.

Ordered a Ball Cap for a Veteran for Christmas. Ordered placed on 12-03-2023 was to be shipped in 4 to 6 days. It was 20 days later before I even heard from the company. Never got the order. Had to file a claim thru Pay-Pal. Company need to be honest with people or close up. Will contact the BBB next.

The quality of the material is not that great for the price paid. The Army hat in the picture is not the same color as the real hat. The printing of the Flag, Army seal and Wounded Warrior Project was poor. At least the Flag should be Embroided. It took long time to receive the hat and I had to contact Aeticon to find out the status of my hat twice. Poor.

I paid for a box for it to ship in, it came in a plastic bag. I wanted both in-country yellow with red strips an green Viet Nam emblem. I got only the yellow one. I got the Navy Unit Citation and national defense ribbon. T proper alignment is from the left: Naval Unit Citation, National Defense ribbon, the yellow in-country ribbon and the green w/1960 date is last. It appears that you don't know what you are doing and it sure wasn't worth the $43.89 it cost me!

I ordered a gift on Dec 4th, estimated arrival time was Dec. 20th. Site says they will send an email with tracking once shipped, yet when I enter my order number my order isn’t found. Have sent 2 emails as my order was a Xmas gift, only 24 hrs later to receive an email saying “they are expierencing a high number of emails”. Like in other reviews, I believe it’s a bot sending a response/ Customer service is a joke!! How do you have a company and not have phone number to contact, yet they are based in CA? Check your “spam” email update on the order says, yet there is no email. It’s so frustersting, yet they sure are quick to take your money. Reporting to the Better Business Bureau and seeing what I can do to get my money back.

Ordered 2 hats, only received 1 for starter. 2nd the hat I did receive, does NOT look like the hat as advertised. I'm definitely wanting to send that back, an since I never received my other hat would like a refund