Brenda B.
Product good - shipping terrible
The product is nice. The shipping was terrible. It took almost a MONTH to receive my order. It was Christmas time, but I would have appreciated a more accurate time frame for shipping.
Make every occasion, from Christmas to Mother's and Day Father's Day, special with a unique and cool wall art, canvas print
Aeticon LLC (aeticon.com) has 441 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Brenda B.
The product is nice. The shipping was terrible. It took almost a MONTH to receive my order. It was Christmas time, but I would have appreciated a more accurate time frame for shipping.
Rod H.
It took a month to receive the product and never heard from your customer service, until after the product arrived.13
William W.
Communications were difficult and time receiving products (military hats) was an issue. Took several weeks to get both hats. However, products were extremely well done. The quality,embroidery were very professional done.
Shelia
The jacket is very nice except the zip up pocket was placed over the name and stripes. It is not readable. Very disappointing. The personalized name and stripes was lost.
Response from Aeticon LLCDec 20, 2023
Dear Shelia, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Wendy B.
The delivery was prompt and the product was well packaged. The quality of the canvas was good but the colour was "off"...the sky, grass and truck were much too orange. It didn't help that the painted edge trim of the self-framed canvas was painted "peach" which just exaggerated the orange hue. I know getting giclee canvas colouring is a real skill--sadly this one doesn't look at all natural.
Response from Aeticon LLCNov 22, 2023
Dear Wendy Bodsworth, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Timothy L.
Do not like size of lettering and should be F-117a and don't like the slide for fitting and workability is crap
Response from Aeticon LLCNov 22, 2023
Dear Timothy Lewis, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Randy S.
Didn't like it stuff in a box that was to small and the quality wasn't the best for $30 stitching could have been nicer, it is OK but don't think I will do it again. It also took longer than I expected it to arrive.
Response from Aeticon LLCNov 22, 2023
Dear Randy Sylak, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC
Fredrick M.
I was disappointed in that I thought it would be more "rug like" with tufting. To me it is more of a rubber mat.
Response from Aeticon LLCOct 27, 2023
Dear Fredrick May, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Aeticon LLC