Tom P.
The rug we received was not the quality…
The rug we received was not the quality material we were looking for to put in our foyer for the entry to our house. It was something we would use in a children's playroom, but not for our front door. We asked to return the rug but were told it was made to order even though it was a size and print offered on their website. I won't order from them again.
Response from Aeticon LLCJun 13, 2023
Dear Tom Powell, We sincerely apologize for the inconvenience caused by the product you received, which did not meet your expectations. At Aeticon, we always strive to provide our customers with the best possible service in order to ensure a great experience. In order to address any concerns you may have about the product and provide a suitable solution to this matter, we kindly request that you provide us with your email address or send an email to us at "[email protected]". Once again, we deeply apologize for any inconvenience this may have caused you. Yours sincerely, Aeticon