AeropayReviews of aeropay.com

I’ve had a terrible experience with Aeropay. Their customer service is honestly one of the worst I’ve ever dealt with. I’ve been trying to get in contact with them for over 3 weeks, sending emails constantly, and I still haven’t received any real help or response. It’s extremely frustrating dealing with a company that handles your money but doesn’t have reliable support. There’s no clear way to talk to a real person, no phone number, and when you do reach out, it feels like your messages just get ignored. What makes it worse is that I’m not the only one dealing with this. Many users report the same issue—slow responses, unhelpful replies, or no response at all, especially when it comes to withdrawals or account problems. At the end of the day, if a company is dealing with people’s money, customer service should be a priority—and Aeropay is completely failing at that. Until they fix their support system, I wouldn’t recommend using them.

Slowest way to get your money paid to you. Plaid is 10x as fast and the support is actually helpful

I’ve been dealing with slow support which is only available through email because they suspended my account with no notice or anything to let me know it was suspended. I had to find out from the sports book that they suspended my account. They told me my withdraw failed because I tried to deposit to my mother’s account but when I tried to deposit to my own it still failed. I am on my 3rd day of trying to withdraw my winnings and aeropay takes years to email back. It’s very frustrating.

Supposedly they are faster than ach but if i had used ach i would have had my deposit already. Trash service. Never using again

They asked me to provide proof of my marriage license to be able to access money from my own accounts?? So strange. I did not send them anything! I believe this company works with casino apps to prevent withdrawals for meticulous reasons if they can find one.

If one bank doesn't work, link a different bank.

Customer support does not exist. You deal with peoples money. You need customer support. Terrible. Do not use

Received a message stating my deposit “would land next business day” well it’s next business day at almost 5pm and my bank is telling me I have no pending deposits! So I contact Aeropay by email since you can’t call them and they say 3-5 business days!!! Why lie and tell me next business day?? Terrible customer service and joke of a company!