Aer Lingus Vacation StoreReviews of aerlingusvacationstore.com

Very responsive and easy to work with. Flights, car rental & lodging was seemless.

Everything was fantastic except that I was not able to pick my seats because I purchased a vacation package.

Great vacation options for Ireland and we had some changes after we paid and they handled those without any trouble. We will definitely use them again!

This is a separate travel agency from Aer Linus so one's reservation # does not correspond to the Airlines code. There is very little human contact and all paperwork is provided early on with little by way of travel advice, updates, etc. That being said, the Airline is excellent and Dan Dooley car rental was hassle-free.

Seamless integration from airport to rental agency, then onto adventures and B&B's. Price-point was on target. Definitely needed GPS. Would have liked a little bigger car included in package. When choosing B&B, a little more detail about each location. I would definitely recommend this company all n all.

We returned yesterday from our vacation in Ireland and though we had a good time, it was mainly because we love the country, the people and the history. We were not as happy with our Aer Lingus accommodations. First let me say that we booked one other trip through Aer Lingus several years ago and were super pleased. This trip was nowhere near the standard though we paid more for this trip than we did before. Second, we didn’t realize that we were buying it from another company, i.e., Aer Lingus Vacation Store and therefore, would not be able to work through Aer Lingus if problems arose. While trying to work through flight issues, you would have thought that we had purchased our trip from a discount travel company not connected in any way to Aer Lingus. At no point in our research to purchase this tour was it billed as a discount, cut-rate, third class tour. We purchased it in February, paid in full, and expected what we could see on the websites as we checked out the hotels. Let’s start with the flights. I have travelled around the world and never, let me repeat, never have I had seats in the middle at the rear of the plane. I buy in advance, work through reputable (I thought) companies and don’t like surprises. Our seats were noisy, cramped, and we certainly had no view going in either direction of our trip. Coming back, though I tried in advance to change our seats they were one row farther back on return. We arrived at the airport at 10:30am for a 4pm flight specifically so that we could try to do something about our seats. Our first line was an hour in length only to be told be your agent that there was nothing she could do. The agent said that I needed to contact Aer Lingus directly or go stand in another, very long line. I called Aer Lingus, waiting on hold for a very long time. This agent said there was nothing she could do and no I couldn’t even pay for better seats…and then she hung up on me. And then we tried at the gate. We were told that we could pay 1,500 Euros, each, to change our seats. Really? You had use of our money for 4 months and the only thing you could provide was at the back of the plane and in the middle? Now let’s look at hotels. We stayed at 4 hotels along our journey. The Europa Hotel was as advertised and lovely. We had a view of motors and sheet metal but the room was fine. The Alexander Hotel in Dublin was a trip. If we had stayed on either Floor 2, 3, 4, or 5 our room would have been as advertised. Oops, we were put on the 6th floor. Besides no view, the room was old, dirty, and hot. On our second trip to Dublin, we were on the 3rd floor. Lovely hotel….too bad we didn’t have that experience the first time! And then we get to the Imperial Hotel in Galway. First we took an elevator to the Third floor. Then with luggage, we maneuvered steps, then several hallways…we were all of the way at the back of the hotel above a busy (please understand noisy) street. We laughed about it with other guests and decided that must be where they put all Americans. The good parts of the trip included our ease in exchanging rail and hotel vouchers, and our breakfasts were fine. However, our flights did not set the stage to begin or end well and we did not have to receive the worst rooms in a facility. We will not use you again to book a vacation. There is no reason to book/pay in advance, have no input into accommodations (we were not able to access early check-ins or seat assignments since we had booked through a “third party), and not be able to rely on Aer Lingus to provide a standard of reasonableness. I will make sure that this is noted on as many social media sites as possible. This was not well done.

Our experience with Aer Lingus was amazing! We used their vacation store to book a flight, car rental, and B&B stays for our week long stay in Ireland. The pricing was great and the overall experience was as well. We could not have asked for a better trip and it all started with Aer Lingus.

Wonderful vacation from Air Lingus Vacation Store. The flight, B&B's, and car were all excellent. Highly recommend using your services to our friends and family!