Coro Medical (AED.US)AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Coro Medical (AED.US) (aed.us) has 719 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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D O.
I use this product at my facility. Quality product, fast delivery. Thank you!
Response from Coro Medical (AED.US)Aug 19, 2024
Thank you for your fantastic review! If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your business and your support!
MaryAnn R.
Excellent service. Using the website for the order was simple, products arrived much quicker than anticipated.
Response from Coro Medical (AED.US)Aug 15, 2024
Thank you for your wonderful review! We're thrilled to hear that you found our website easy to use and that your order arrived ahead of schedule. If you have any more needs in the future, we're here to help. Thanks for choosing us!
Lois A A.
The ordering process was quick and easy. The product was shipped right away, and there was no problem reading the simple instructions and installing the pads. I really appreciated the way your company made it easy for me.
Response from Coro Medical (AED.US)Aug 13, 2024
Thank you so much for your kind feedback! I'm thrilled to hear that the ordering process was quick and easy for you. We want to make things as straightforward as possible for our customers, so it's great to know that you had a positive experience.
Michael L.
Fast and certious service.
Response from Coro Medical (AED.US)Aug 13, 2024
Thank you for your feedback!
Heidi U.
placed the order online and I thought it got stuck. Called and the person I spoke with was very helpful and very nice. We are a school and need the pedi pads for our AED.
Response from Coro Medical (AED.US)Aug 6, 2024
We understand how important it is for your school to have the pediatric pads for your AED, and we’re pleased we could help. Your feedback is greatly appreciated, and we’re here to support you with any future needs.
Noble Group USA L.
We wanted to order a set of pads & battery for a unit no longer manufactured, and found the price almost triple what was paid previously. This is what happens once a product is no longer manufactured, retail pricing increases drastically. This pricing was a fairly universal price across distributors, so it was not a vendor specific pricing issue, just mentioning this to be fair. As we were pondering what we wanted to do, and somewhat later began to place the order, a coupon popped up just after we hit the order button, even less than a minute later. Now too late to apply the coupon code, we tried the chat button, and after verifying what happened, and explaining where the coupon came in from, the service representative made it possible for us to receive the coupon discount, even though the order had been placed less than a minute before we realized the coupon came in. This was excellent service recovery in progress, and it made a difference in helping to lower the increased pricing of the accessories we needed. Thank you for honoring your coupon code, even though it came in right after we hit the order button. Much appreciated customer service! Product was shipped and received in a very reasonable amount of time after placing the order. We would recommend this vendor if you want fair, fast and reliable service.
Response from Coro Medical (AED.US)Aug 6, 2024
Thank you so much for your thoughtful and detailed 5-star review! We appreciate your understanding regarding the price increase of the pads and battery for your unit, and we’re glad to hear that our team was able to assist you effectively. We are committed to providing excellent customer service, and it’s wonderful to know that our representative was able to apply the coupon discount for you even after your order was placed. Your kind words about our service recovery and shipping times mean a lot to us. We are grateful for your recommendation and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Gary G.
Smooth Transaction. Great Value.
Response from Coro Medical (AED.US)Jul 23, 2024
Thank you for your fantastic 5-star review! We're thrilled to hear that you had a smooth transaction and found great value in our products. Your satisfaction is our top priority, and we’re delighted to know we met your expectations. We look forward to serving you again soon!
Kim
I needed to contact Customer Service because of part of my order did not come, finding out that it was on back order. They were very helpful, and kept me updated through emails.
Response from Coro Medical (AED.US)Jul 22, 2024
Thank you so much for your wonderful 5-star review! We strive to provide the best possible service to our customers, and your feedback lets us know we’re on the right track. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your understanding and support. We look forward to serving you again!
