Coro Medical (AED.US) Reviews | Read Customer Reviews of aed.us

Coro Medical (AED.US) Reviews | Read Customer Reviews of aed.us

Coro Medical (AED.US) reviews

Showing 58 reviews with 4 stars · Clear filters

Emily G.
Oct 29, 2025
Ordering online was quick and easy
Ordering online was quick and easy. Although shipping option was automatically added. Once I called customer service to have it changed the rep fixed the shipping from almost 100.00 to 0.00. She was amazing.
Response from Coro Medical (AED.US)Nov 3, 2025
Emily, thank you for the fantastic rating! We’re thrilled our team could get everything squared away promptly. If you ever need pads, batteries, or reminders for replacement dates, we’re here to help—just reach out anytime.
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dt
Oct 21, 2025
Unit was like new. 1 star deducted for poor communication.
I haven't received my AED unit yet. I received no email confirmation of my order and they didn't respond to my email. I sent it to 2 different addresses. I did not try calling them because since they charged my card I figured the order went through. I hope there aren't any issues because not sure of their support. Update: After posting a 2 star review I got a call so I can attest that they will respond. The AED that I received was like new with new pads and batteries. My brother in law used to sell Zoll AEDs and ran mine through all the diagnostics and it passed everything. So I am moving my review to 4 stars from 2. If they had better communication I would have given them 5 stars.
Response from Coro Medical (AED.US)Oct 23, 2025
Douglas, thank you for bringing this to our attention. We’re glad we were able to connect with you via phone and get everything resolved. Your order is active, and confirmation details have been resent to your email. We appreciate your patience and the opportunity to make things right!
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LP
Oct 8, 2025
In stock product and quick shipping
In stock product and quick shipping
Response from Coro Medical (AED.US)Oct 9, 2025
LP, we appreciate your feedback and are glad to know your experience met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again soon!
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Anon
Oct 5, 2025
Purchased new Philips OnSite
Purchased new Philips OnSite and training pads Pros: Customer service (via phone and chat) was very responsive. Shipping was quick (less than 1 week for delivery). Discount code saved 30% on new product. Cons: Descriptions on some items need some work. Description for training pads did not say that a training cartridge was required (My ignorance cost me $55, a note in the description would have have been nice). The device I wanted was only available as a new product, was shopping for refurb.
Response from Coro Medical (AED.US)Oct 7, 2025
Anon, thank you for sharing your experience with us! We’re glad to hear our team and shipping met your expectations and that the discount helped with your purchase. Your feedback on product descriptions and availability is extremely helpful — we’re working on updating our listings to make sure details like required accessories are clearly noted. We also understand the preference for refurbished options and will pass that along to our inventory team. We truly appreciate your honest feedback and hope to serve you again soon with an even smoother experience!
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Sherry
Oct 3, 2025
Fast delivery
Fast delivery, easy to place order, but products are expensive, especially the battery. Shipping the old battery back for recycling was MUCH EASIER than I expected and was just under $13. Thank you for that!
Response from Coro Medical (AED.US)Oct 7, 2025
Sherry, thank you for sharing your experience! We truly appreciate your feedback and are glad to hear everything went smoothly with your order. If you’re interested, we’d be happy to explore alternative AED models where accessories like batteries and pads are more budget-friendly. Feel free to reach out anytime — we’re here to help you find the best fit for your needs.
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JOHN H.
Sep 7, 2025
Quick easy purchase
Quick easy purchase. Hope the backlog of the child/infant pads gets remedied so customers don’t have to wait so long to get them.
Response from Coro Medical (AED.US)Sep 18, 2025
John, thank you for your feedback! We completely understand your concern regarding the backlog of child/infant pads. We’re keeping close contact with the manufacturer and doing everything we can to get products to our customers as quickly as possible. We truly appreciate your patience and understanding, and we look forward to serving you again.
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CHRIS
Aug 11, 2025
Fast Service
Fast Service
Response from Coro Medical (AED.US)Aug 14, 2025
Thank you for taking the time to share your review, Chris! We appreciate your support and look forward to serving you again in the future.
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Mark V.
Aug 9, 2025
Timely delivery and the AED was nicely…
Timely delivery and the AED was nicely packaged. Would like to see more communication though as I was concerned that it could have been a fake purchase.
Response from Coro Medical (AED.US)Aug 14, 2025
Mark, thank you for your review! We’re glad to hear your AED arrived quickly and well packaged. We value your feedback about communication and appreciate the opportunity to improve.
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