Eric R.
Incompetent Customer Service
Ordered a on-site inspection for my facility. Despite multiple phone calls, customer service staff were unable to schedule an appointment. Several seemed to have no idea how to assist me. Total incompetence.
Response from AED.comFeb 7, 2025
Hi Eric! We sincerely apologize for the difficulty you experienced while trying to schedule your on-site inspection. This is not the level of service we strive to provide, and we appreciate your feedback. If you're still in need of assistance, please reach out to our customer support team at [email protected], and we will make sure to resolve this for you as quickly as possible. Your time is valuable, and we truly appreciate the opportunity to make this right.


