Behishta I.
The process was easy but I do wish…
The process was easy but I do wish steps for what to expect next were listed after ordering. I got welcome emails but nothing to sign up for the BLS class. I called customer service and was told I would receive an email to sign up for BLS 24 hours after purchasing.
Response from AED.comJul 20, 2025
Hi Behishta! Thank you for your feedback! We're glad the ordering process was easy, but we understand how important it is to clearly communicate the next steps—especially when signing up for a class. We appreciate you reaching out to our customer service team, and we'll definitely take your suggestion into account to improve our post-purchase instructions. If you don’t receive your BLS signup email within 24 hours, please don’t hesitate to contact us again at [email protected]— we’re happy to help!