AED.comReviews of aed.com

Response from AED.comOct 29, 2025

Hi Teresa! We apologize for the inconvenience — and thank you for bringing this to our attention. Our team is happy to assist with tax-exempt orders, and we’re sorry that your exemption wasn’t applied correctly. Please reach out to our customer service team at [email protected] with your exemption documentation so we can promptly review and issue a refund for the tax charged. We appreciate your patience and the opportunity to make this right.

Response from AED.comOct 29, 2025

Hi Tina! We’re sorry for the confusion and appreciate you letting us know. The 10% discount should have been sent automatically after signing up for the newsletter, so we apologize if that didn’t come through as expected. Please contact us directly at [email protected] so we can get that resolved for you right away. Thank you for your patience and for giving us the chance to make this right.

Response from AED.comOct 29, 2025

Hi Kenneth! We'd be happy to help! If you have any questions or concerns with your order, please reach out to us at [email protected], and our team will get back to you as soon as possible.

Response from AED.comOct 29, 2025

Hi Melinda! Happy to hear it was quick and easy for you! We appreciate your review.

Response from AED.comOct 29, 2025

Hi Joseph! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!

Response from AED.comOct 29, 2025

Hi there! We sincerely apologize for the frustration you experienced — your concerns are completely valid. The date printed on the batteries can understandably be confusing, as it often reflects the manufacturer’s date rather than the expiration date, but we should have communicated that more clearly. Regarding your AED order, we’re very sorry for the lack of communication. You should have been promptly notified about the product’s availability and refund, and we regret that this did not happen. Please reach out to our customer service team at [email protected] so we can confirm your refund details and personally assist you in finding a replacement AED that meets your needs. We truly appreciate your patience and the opportunity to improve from this experience.

Response from AED.comOct 29, 2025

Hi Lorreen! Happy to hear it was quick and easy for you! We appreciate your review.

Response from AED.comOct 29, 2025

Hi Laura! We love hearing this! Our team is always here to help. Thanks for your review!