AED.comReviews of aed.com

Response from AED.comNov 27, 2025

Hi there! We sincerely apologize for the experience you described. This is not the level of service we strive to provide, and we understand how frustrating it must have been to have no communication or proper report after the inspection. We’d like to make this right and ensure your concerns are addressed. Please contact us directly at [email protected] so we can review what happened and discuss a resolution. Your feedback is important, and we appreciate the opportunity to improve.

Response from AED.comNov 27, 2025

Hi there! Thank you for your feedback, and we sincerely apologize for the delay. We understand how frustrating it can be to wait longer than expected, and we appreciate your patience. Backorders can occasionally happen, but we’re working hard to get your order to you as quickly as possible. If you have any questions or would like updates in the meantime, please don’t hesitate to reach out to us at [email protected]. Thank you again for your understanding.

Response from AED.comNov 27, 2025

Hi Travis! Thank you for your feedback. We’re very sorry to hear that you had a frustrating experience with payment and accessing your training. This is not the experience we want for our customers. We’d like to help resolve this as quickly as possible. Please reach out to us at [email protected] so we can assist you directly and ensure you have full access to your training. Your satisfaction is very important to us, and we appreciate the opportunity to make this right.

Response from AED.comNov 27, 2025

Hi Mary! Awesome! We’re glad we could make things simple for you.

Response from AED.comNov 27, 2025

Hi Kenneth! Thank you for sharing this feedback. We’re truly sorry for the delays you’ve experienced—waiting since May is completely unacceptable, and we understand how this impacts both you and your customers. We take situations like this very seriously, and we’re committed to getting you the products you’ve been waiting for as quickly as possible. Please reach out to us at [email protected] so we can prioritize your case and provide a clear update. We appreciate your patience, and we’re determined to make this right.

Response from AED.comNov 27, 2025

Hi Rick! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!

Response from AED.comNov 27, 2025

Hi Michael! Happy to hear it was quick and easy for you! We appreciate your review.

Response from AED.comNov 27, 2025

Hi SJD! Happy to hear you found our site easy to navigate! Thanks for sharing.