AED.comReviews of aed.com

Can't find out how to access my class after completing. Trying to find my certificate so I can upload it to a training site. Never received emails describing how to access the course the first time and eventually had to hint on the website

The two times that I called inquiring about subscriptions and tax both people that I talked to were less than enthusiastic to help but feel like it wouldn't matter who called they just didn't seem like they wanted to be at their job. This is not the first time I've experienced that about a year ago when I bought an AED same thing. Anyway no one is helpful and you get the run around every time you call. They say they will take taxes off due to us being tax exempt and our clients but then never do so you have to fight them and end up disputing their charges. Always a hassle. I've never really dealt with any other company that is like this and I deal with a lot of different people.

Ease of use !!

Easy to navigate and find products I needed. Easy checkout.

Easy ordering process

Quick and easy process to replace old pads.

I am still trying to reset my password and the email link has not come through yet

Could not down load the test. Could not get help from customer service to get a refund. They just took my money.😢