AED.comReviews of aed.com

3.91,820 reviews
Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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AED.com

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About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AED.com reviews

1,820 approved reviews, newest moderated first

Tina M.
Dec 30, 2019
Quick shipment
Quick shipment. Had what I needed.
Response from AED.comJan 3, 2020
Thanks, Tina! We're happy you had a great experience.
Pastor Michael P.
Dec 28, 2019
Exceptionally Excellent Service
Exceptionally Excellent Service, Thank You
Response from AED.comJan 3, 2020
Thank you Pastor Michael!
Chris C.
Dec 28, 2019
7 days without reply for customer service
I recieved the wrong item and reported it to customer service rep 7 days ago. I need to know how Aed.con is going to make this right. I have been patient because of the holiday but since I have now recieved two requests for a rating I will submit.
Response from AED.comJan 3, 2020
Hi Chris. Thank you for bringing this to our attention. We researched your order further and have reached out to you via email to help resolve this. Your feedback is important and helps us continue to improve.
Catherine R W.
Dec 27, 2019
Failure To Deliver
I never received my order. You charged my credit card but I never received the order.
Response from AED.comJan 3, 2020
Hi Catherine, thank you for your feedback. We checked your order status and your items were delivered on Monday, 12/30. We have reached out via email to provide additional proof of delivery for you. If you have any questions please reach out to us at [email protected] and we'd be happy to assist.
Kris
Dec 27, 2019
Your salespeople were amazing
Your salespeople were amazing. They had an urgency to schedule an appointment for me to get my life vest. I was too naive regarding my diagnosis to understand. I had it on only 6 days when it performed a treatment. My thirteen-year-old daughter said to me one day after Christmas, "I am so glad that you had the lifevest on". And so am I! You truly are Lifesavers. Because of the Lifevest and your amazing staff I was able to celebrate another Christmas with my family and look forward to the new year. Thank you!
Thomas Watts, D.
Dec 21, 2019
Long delivery time
Long delivery time
Response from AED.comDec 23, 2019
Thank you for your feedback, Thomas. We strive to provide the best experience possible and it seems we fell short in delivery time here. If you'd like to discuss this matter further, please reach out to us at [email protected] so we can learn more about the situation and how to continue to improve our service.
Jonathan T.
Dec 20, 2019
Came in a timely manner and complete
Came in a timely manner and complete
Response from AED.comDec 23, 2019
Thanks, Jonathan, for your feedback! We're happy you had a great experience.
TomD
Dec 18, 2019
It was a good price and shipped…
It was a good price and shipped quickly. No complaints
Response from AED.comDec 23, 2019
Thanks for the 5-star review, Tom!

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