Dana D.
We like the awning that we ordered…
We like the awning that we ordered however the instructions told you to measure one thing as the picture below however the picture below had different sizes all together. Husband left message on text number when someone called back they said they were giving us a partial refund wanted info on bank and was even face timing to help set up for the payment however once we started the process it came through as scam and they were trying to take money from our account we tried telling the person we were going to get support from bank and he was very persitent for us not to do that and kept saying not a scam.
Response from AECOJOYJul 16, 2026
Thank you for your feedback. We apologize that we are unable to locate your order. You can send us an email at [email protected], and we will look into the matter and assist you accordingly. Additionally, please note that all our refunds are processed through the original order. We kindly ask you to stay vigilant. AECOJOY