AECOJOYReviews of aecojoy.store

Their refund policy is horrible. Even when you send back unopened you only get back 80% of what you purchased for.

It was easy to order and buy. The item was delivered promptly. We will buy from them again.

The design is good but the roof panel holes do not line up well with the cross braces which were slightly bent. The roofing trim material needs to be 1 step heavier to avoid the bending at the slightest touch. There should be a 2nd brace on top of legs on all 4 sides to avoid legs bending when fully assembled. The instruction sheet did not include the last detail of the front 3 cross brace pieces to attach before trim is added.

Well, so far it came to me. The box was in good shape. I haven’t set it up yet. That is my plan very soon. I’ll keep you informed. Thank you.

The product was pretty nice. There were quite a few cracks in the wood when we received it but that could have been due to handling while being shipped. Contacted customer serviced about said cracked pieces and they offered a discount to offset the price of us having to fix some pieces ourselves. So far so good; seems it will keep our chicks safe and dry.

I received the wrong product and the response I got was they are in the same practical category

I spent 500$ an a patio furniture set. I was sent the completely wrong color. Aecojoy refused to except a return and refused to correct the order. They wanted me to keep the incorrect order and offered 15$, then 10%, then 20% as an apology. Do not purchase anything from this company. Walmart had to step in and give me a refund.

Delivery is excellent. My problem is that I cannot find installer in our city. The one I found will charge me $65/hour. We are elderly on retirement income and mobility problem. The manual says need 5 persons to install and google search says for one person it will take 2 days. It will be very nice if installation included with purchase.