AdvantageReviews of advantage.com

Rented a car in Inglewood California and returned it there. They say I returned it in Seattle wa at seatac location. I only drove 52 total miles durning my rental usage. Don’t make sense to be able to drive only 52 miles and go from Los Angeles to Seattle and then I get charged $1600. Absolute joke of a business. Try to avoid them.

WORST EXPERIENCE EVER!!!! I was charged 200$ extra because they said I did not bring the tank full! Of course they are lying. We fueled it up at the gas station right next to them. We even asked the guy that took the car from us if everything is ok and if we can leave. He said yes (moron) We complained and they asked for a proof. We called the gas station and asked for the receipt. I sent them the receipt and they said that the receipt is just for half of tank.. Of course it was for half of tank... the other half was already full. They asked for all the receipts for fueling the car while we were on our vacation. Gas stations delete the receipt after one week! That is just ridiculous! They have the worst customer service support. Their employees are idio*s They just lie to your face so they can get more money out of you. I WOULD NEVER RECCOMMEND them even to my worst enemy

They will charge you an arm and a leg with someone else's toll charges and leave you to deal with the toll administration by yourself. Be aware if you don't give in to their predatory up-selling of their EZ Toll service.

Disgusting service hired a full size was given a mid size as they had nothing else explained that this did not meet our requirements. Got shrug of the shoulders and a what do you want is to do we have nothing else attitude. Had to put some luggage on back seat and squash pushchair into boot which broke it. When calling customer service next day to try and swap for what we ordered no answer after calling 25 times. Left 2 voicemail and 2 emails with no reply. When put in a complaint was offered a 15% voucher off next time we hire with them.

If I could give Advantage Auto 0 stars I would. I rented a vehicle as part of a package deal through Cheep Tickets. It happen to be the weekend that hurricane Dorien was supposed to hit and people were in a panic. The counter agent told me that I should take the pre-purchase fuel option because all of the gas stations in the area were sold out. I later found out this was a lie as the station right on the property where I was staying had gas. Anyway, despite telling the agent I was only planning to travel a short distance she said not to worry that their price to refill was only $2.30 per gallon so I accepted. I was charged $49 for a full tank of gas even though I returned it 3/4 full. Also, I was given a vehicle that required diesel gasoline. Who does that? I was not notified of this until I got in the car and certainly, regular fuel would have been cheaper than Diesel Their customer service Supervisor Gwen R was rude and short. Do not purchase any gas from this company unless you are planning on driving it until it is on Empty. They probably write off the charge since they put on my contract that the vehicle was returned empty even though I had only driven 90 miles.

WORST experience, absolutely arrogant and demeaning staff at the counter. Will never use them again. DO NOT USE THIS COMPANY!! What a sad way to start a journey. I should have checked Trustpilot before booking!

I have also done the same review for europcar who i booked through who are there usa company Scammers When you take money from someones account without permission or explenation or a email thats a scam that stealing. Booked through this comoany to the be told it will be a company called advantage that would be dealing with the rental in the usa. The person at the desk was very unprofessional and just tried selling us every option instead of giving us any advice or being helpfull we had to do our own car report was not told or showed what we needed to know regarding how to use the toll box. We have now months later had money taken out of our account more then the rental itself this is bad practice and these companies get away with it . I normally try and use enterprise car rental as never had a problem with them but was not available to us definetly will not be using this company again. Apparently reading up this has happened to numerous people Beware

I had very bad experience at Denver airport. I had made reservation thru Hotwire. At the advantage car rental office at Denver airport the clerk at the counter asked if I want toll road transponder activate and I said yes. The clerk added collision coverage and roadside assistance. I signed on the electronic pad and they said they will email the contract. I was charged for all 3 to my credit card. Be very careful with advantage car rental. They will deceive you. When I called the customer service they said they can not do anything because I had signed the contract. I have rented cars from different companies before , I have never had this experience . Be very cautious when you sign anything at advantage car rental. Do not do it in hurry. They have your credit card on file and you don't know what all they are adding to your contract. I would never recommend advantage car rental to anyone ever.