Advanced DermatologyReviews of advancedderm.com

Dishonest, deceptive, retaliatory, especially Dr. Kaniszewska. She has advertising everywhere that she is a very proficient surgeon, which is far from the truth. They also have billing issue and are distorting a medical history. Let Public Beware!

I scheduled an appointment for my teen who suffers with severe acne. As a new patient the process seemed okay until I received a call from a staff member who clearly lied about calling me to change the appointment. Being told that she called and left a message on my cellular phone when there is no record of a call or a message was quite insulting. She’d call to tell me they double booked his appointment and didn’t offer anything until several weeks later. As a working parent carving out my schedule around appointments and work really inconvenienced me. I think I would have been more understanding had the rep not lied about calling previously. This is the 1107 Bethelham pike location.

I was treated rudely by their staff. Then I was blamed for their incompetence. Use Modern Dermatology instead.

Stay Away! I was told 3 times that the follow-up would be free and when I went scheduled it, they had availability in just two weeks but when I asked to confirm it would be free, the first available was an additional 6 weeks! Then after the appointment, they argued with me and demanded $84. Then they charged me a 3% surcharge without asking. Unethical business practices. Do not do business with this company.

My co pay wasn’t enough for this hungry corporation so they charged me a 3% fee for processing. No advanced notice just steal it. Another corrupt health care provider.

The VA assured me that they faxed an approval letter to Advanced Dermatology. So, I proceeded to schedule a telephone appointment. I called and found myself spending over 20 minutes trying to schedule a DIGITAL APPOINTMENT. I arrived on time only to be told that they NEVER RECEIVED a letter from the VA. I followed up with a call to my VA and they assured me that a letter was sent. The same thing happened two weeks later. I told the VA that I needed to bring with me an approval letter. Which I did. Now this is my 3rd visit. I was again REJECTED by the rude office manager. Who said that my letter did NOT have proper authorization. The VA assured me that the authorization code was already faxed to this office. I find Advanced Dermatology to be extremely disorganized and unprofessional and a serious waste of my time. I have since changed my dermatology doctors. The last visit ......I witnessed someone complaining about a 3% required credit charge cost. Advanced Dermatology should be avoided at all cost.

One star is too many. My appointment was at 10:15. Finally 40 minutes later I approached the desk. It seems they forgot me. Other people after me were going in before me. They overbook people. I asked for a refund and left. Never will I go there again.

Getting through to them is impossible by phone. They keep switching you from prompt to prompt to prompt. This goes on and on endlessly. I will continue giving bad reviews due to this. It is not the first time they have done this.