I found a few of my birth siblings and we were able to connect within 24 hours. Many of us live in the same City. To think we would have never known. There are 8 of us in total. This site is a blessing. Please don’t give up the search.
Response from Adopted.comJan 15, 2024
Justice thank you for your wonderful feedback!
Finding those you are seeking within 24 hours is a great testament to how effective Adopted.com can be.
We are wishing you a wonderful reunion, and many years ahead of enjoying your newfound family members.
Katharine, Founder of Adopted.com
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Rob
Found my birth mother!
I had been looking for information about my birth mother on and off for years, after finding Adopted.com I joined and posted up a profile, I found a match the following week, after all these years, thank you Adopted.com
Response from Adopted.comDec 4, 2023
Rob we are thrilled to see your feedback here!
Finding your birth mother within a week is a great testament to our core philosophy - this search can be comfortable when we use an approach where both parties simply put up their hands and say 'Let's connect'.
Thank you for trusting us to support your journey to reunion, and for taking the time to share your success with us.
Katharine, Founder of Adopted.com
GL
GlynWin
Nikki is brilliant and I cannot thank…
Nikki is brilliant and I cannot thank her for her advice and support and just for caring. It is great to have a person there to help, whenever you need it. Thank you again Nikki. Just hope tomorrow brings all of us at #TeamBen the news we have been waiting for, for such a long time. The good guys have to win sometimes x
Response from Adopted.comDec 1, 2023
Thank you sincerely for taking the time to share your thoughts!
Your feedback means a lot, and I truly appreciate you sharing your story and search journey with me. I look forward to continuing to support you on Adopted.com!
Nikki, Director of Client Care
SV
Shalexie V.
Grateful for a whole family.
I was able to connect with a half sibling who used Adopted.com to find our shared biological parent who then helped us reunite and put us in contact! I was unsure how to even start looking for a sibling whose birth information I really didn't have, meanwhile he was out there already doing the work. I'm grateful services like this exist to help make these reunions possible.
Response from Adopted.comNov 22, 2023
Thank you for sharing your wonderful outcome, and for recognizing the value of Adopted.com to quickly make contact with your birth family!
We are honored and thrilled that we were able to be a part of your happy story.
Katharine - Founder of Adopted.com
JE
John E.
Your help was most appreciated
Your help was most appreciated. It gave me the necessary tools to investigate.
Response from Adopted.comOct 25, 2023
John thank you for your kind feedback!
We take client care very seriously at Adopted.com, and we look forward to continuing to support you.
Katharine, Founder of Adopted.com
BS
Bubz S.
what does in mean when you have a…
what does in mean when you have a number in the community box please
Response from Adopted.comOct 3, 2023
Thanks so much for your inquiry Mr. Springer!
When you are signed in on Adopted.com, please click Support at the bottom of any page and we will be able to review your account with you and guide you through any questions you have.
At first glance it sounds like you have messages waiting, if there is a number indicated there. Please sign in and click Support and then we can look at it together!
Warm regards,
Katharine, founder of Adopted.com
LK
Lysa K.
Useless
Paid for a month subscription to see matches only to find that not a single one contained the key match of ‘country’ origin. Cancelled subscription same day to ensure I wouldn’t be inadvertently charged another month and cancelation was effective immediately so I didn’t even get my month.
Might be fine for those adopted from westernised countries but don’t bother for any more unique or non English speaking places as it seems the subscription numbers from there are minimal.
Edit 28/09/23*** I acknowledge your contact and have attempted to reply but seems I am limited to 400 characters. On that note, my view is that your technology and interface of the website is dated and clunky. Certainly not user friendly and not what a person of this generation would expect to see from a user interface. Perhaps 10 years ago it would have been acceptable.
Appreciate your monthly refund but maintain that my access to all functions was removed after I cancelled. Upon attempting another search I received a notification to the effect of "please subscribe to access this function".
Also maintain that the database served no successful matches for my place of birth and place of adoption - being Taiwan. Zero matches.... And my view is that to expect people to continue to pay the monthly fee of circa $28 AUD per month to maintain the ability to be contacted is a farce and an absolute waste of money.
My view is only my view and my experience - best wishes to those who have success from the site. My advice if asked however would be to save up on what would be the monthly subscription fee for a few years and just pay for a private investigator to track down your family if your search is so important to you.
Response from Adopted.comSep 27, 2023
Hello Lysa,
This is Katharine. I'm the founder of Adopted.com.
Lysa I'm struggling a bit to reply to your review. I want to be as helpful as possible, and every member on my site truly matters to me, so I'm putting a lot of thought into it.
It's tough to read someone write that my life's work is useless, a farce, a waste, and not what your generation would expect from me. Maybe you are right - our generations might have different standards in a lot of ways.
However I have been operating Adopted.com for close to 19 years (almost half my life) during which time I am involved in member support on a daily basis. I don't know which generation you are referring to, but I believe all generations deserve kind respect, and humanity.
From our community of over 1.2 million members, the compliment we receive most often is about our interface. People enjoy how user friendly it is, and I've refined it over the years to make sure it stays approachable while also being up to date. Is designed to be simple to use on purpose, so that it is useful for all generations. Not just yours.
We keep up with technology in other very important ways as well, including developing DNA comparison services that we still offer completely for free, among many other things.
I agree with you - we don't have a lot of members currently based in Taiwan. If you didn't find your match there, I understand. As you noted, we provided a refund to you when you requested it.
You have suggested people should save up for an investigator rather than use our mutual registry, and of course this is an option, however almost daily now I receive a new message to report a match that was done in only a few minutes on my site.
This is one of the reasons people continue to find so much value in Adopted.com, along with our member community and many other supporting services.
Some of the things you commented on, such as our having a message limit on initial contact, protects our members from others spamming them - but there is no opportunity for me to go through your concerns with you, as you have declined to communicate with me when I reached out to you to offer support.
So, we will have to live with your 1 star review.
Please know, though, the damage that a very poor review such as yours does is to divert people whose match is waiting on Adopted.com, from connecting with them. If your match is not on the registry I am honestly disappointed about it, but I don't want that to result in others missing their opportunity.
My team and I hope so much that your search is successful soon Lysa, so you can have the reunion you are seeking and that you deserve.
With respect,
Katharine
ML
Matthew Llewllyn C.
Adopted.com helped us get the correct…
Adopted.com helped us get the correct surname as for 7 years we had been given the wrong one and had been searching the wrong one. Adopted.com put us on the right track and we are greatful for that. i hope everyone else finds who they are trying to track and get a hold of. thanks again MattyandKat
Response from Adopted.comAug 19, 2023
Matthew thank you for your post!
We are happy that we were able to help you identify the correct married surname of the person you were trying to locate.
If you require any further support with your search, please know you can always click on Support, at the bottom of any page of Adopted.com, to reach us directly.
We love to help, so we are glad to see your note that we were helpful in your search!
Katharine
Founder of Adopted.com
