Cat W.
To start with great
Re HARROW HEALTH (I’d never have found them here without google!!) To start with great In that I got an appointment relatively quickly But communication with this company has been TERRIBLE you CANNOT get hold of them Bearing in mind they’re dealing with distressed, vulnerable and uncertain clients with potential (and with me - since verified ADHD), their lack of compassion and professionalism is astonishing. How I wish I’d come here first but with others you might wait years? They initially advised me by text to expect a phone call I’m ready and in good time (ADHD are terrified of missing appointments as we’re often time blind) I then get a link for a video call What?!?! Ok stay calm you can do this! Only my phone needs to switch to Safari from chrome to achieve this And to do that my phone needs updating Now I’ll be running late and maybe miss it altogether I feel myself spiralling but manage to get through the first consult I’ve had medication prescribed but no details about how to collect (straightforward once you know) After diagnosis triage x 2 but it wasn’t suiting me I just felt too jittery With the last consult (I’m not on shared care yet), we adjusted the dose and release rate Only I never got the prescription!! I’ve had nothing since - no contact or follow up and will run out of this one soon (I’m breaking them up now to last longer Emails and telephone calls (neither are ever answered), come to nothing! What now?!?!



