AdegenReviews of adegen.com

Response from AdegenApr 13, 2026

Hi Fadwa, Thank you for sharing your experience. Hair growth works in cycles that typically last around 90 to 100 days, which is why it usually takes about 90 days to start seeing more noticeable results. At just 3 weeks in, it’s simply too early to see meaningful progress, so what you’re experiencing right now is completely normal. The most important thing at this stage is consistency and staying committed to the protocol so your scalp and hair follicles have the time they need to respond. If you have any questions along the way, feel free to reach out to our support team. We’re always here and happy to help. Team Adegen

Response from AdegenApr 13, 2026

Hi Max, Thanks for the update. If you’re able to share your receipt, it will likely show Topical-15 rather than 15X, as that price aligns with 15, not 15X. Our 15X pricing has remained consistent since launch, and we’ve not raised prices despite increasing costs. If you’d like us to take a closer look, feel free to reach out via email. – Adegen Support Team

Response from AdegenFeb 14, 2026

Hi Jerry, Thanks for sharing your thoughts. Like diet or exercise, hair health requires consistency — if you stop completely, you’ll eventually return to your prior state. Adegen focuses on restoring scalp health first. Once results are achieved, many customers maintain them with the ARB Shampoo and regular brushing — it’s far easier to maintain than to restore. Hair transplants have improved, but they move hair from one area to another without addressing the underlying cause of hair loss. They’re also limited by donor follicles, and many people require additional procedures as hair loss progresses. If you have any questions, we’re happy to help at [email protected]. Team Adegen

Response from AdegenFeb 6, 2026

Thanks for your review, Andre, and first, thank you for being with us for over 3 years. We truly appreciate your loyalty and are glad the product has worked for you! We’re really sorry to hear about the delivery issue. While we do ship out all orders within 24–48 hours, once it’s with the carrier, delays can happen that are outside our control, but that doesn’t mean we don’t care. Please email us at [email protected] so we can personally look into your order and make this right. All the best, Team Adegen

Response from AdegenFeb 5, 2026

Thanks for your review, and we truly apologize for the delay. While we ship all orders within 24–48 hours of purchase, once the package leaves our facility, it's in the hands of the carrier, and unfortunately, we’re not a shipping company ourselves so we can't control carrier shipping times. If you still haven’t received an update, please send us a follow-up email at [email protected], and we’ll do our best to help get it sorted. Thank you for your trust, Team Adegen

Response from AdegenFeb 2, 2026

We appreciate your feedback and understand how you feel — we're here to help. We saw that you’ve been using the ARB Shampoo and SM Brushes, which is a great start. For best results, we recommend following the full routine, which also includes the ARB Topical and 10X Roller. If you ever decide to reach out by email, we’d be happy to take a closer look and help on a personal level. We’ll always do our best to support you.

Response from AdegenJan 15, 2026

Hi Anthony, Thanks for sharing your experience. We understand how frustrating it can be not to see changes right away. Around the 90-day mark is typically when the hair cycle begins to shift and new baby hairs may start to appear, while more noticeable, cosmetic growth usually shows up closer to the 6-month point with consistent use of the full protocol. If you’d like, our team can take a look at your routine and make sure everything is lined up to give you the best chance at results. You can reach us anytime at [email protected] . Hair loss is history, The Adegen Team

Response from AdegenFeb 13, 2026

Thanks for your feedback. We’re genuinely sorry to hear you didn’t get the results you were hoping for. We understand how personal and emotional the hair loss journey can be. That said, we didn’t see any past outreach from you to our team. We’re always here to help, and we’d be more than happy to personally review your full routine and see how we can better support you. If you ever feel like giving it another shot, please reach out to us at [email protected] — we’ll do everything we can to help. Thank you for your trust and for giving us your time. Sincerely, Team Adegen