Sean N.
Reminders/Alerts DO NOT WORK, if you need this function, stay away from this product
Unfortunately this products 'reminders/alerts' for events do not work in clients calendars. This is something they advertise that their product is capable of, but it's not. We tried multiple times to troubleshoot this ourselves, with our clients and had no success. In fact, even when clients tried to manually adjust the events in their own calendars this failed. We then contacted Addevent and their response was it was a problem with all the major calendars not their product. ...welp Addevent, if you make a calendar-add product that does not properly function in all the major calendars like google, outlook, apple, etc., then your product is useless. So if you need alerts/reminders to function for the group you share the events with, STAY AWAY FROM THIS PRODUCT. Furthermore after explaining this to them and requesting a refund on the remaining 10months of our 1 yr plan, we were told no, the best they could do would be offer us a credit to use their service (which doesn't work) at a later date. Um no thanks, keep the money and now other consumers can hopefully be aware of their failures before making similar mistakes.
Response from AddEventOct 2, 2023
Thank you for taking the time to share your feedback. We are genuinely sorry to read that your expectations were not met with our product. We understand the frustration you've faced with the calendar reminders and alerts all too well. Over the years, calendar services like Google Calendar have evolved, giving users more control over their reminder settings. While we do set event reminders, these settings are sometimes overridden by users' local preferences. We apologize for any inconvenience this may have caused. We value your feedback, and it helps us improve our products and services. We remain committed to providing AddEvent users with a quality experience. I've reached out to you personally via email to make this right.



