AddEventReviews of addevent.com

Response from AddEventSep 19, 2025

We’re sorry to hear about your frustration. I’m happy to clarify any misunderstanding here: Your account stayed active because it was on auto-renew, and we did not receive any cancellation requests from you until June 2025. In June, you reached out from an email not associated with your subscription. We asked for details to locate your account, but we never received a reply to our initial response or follow-up. This week, you contacted us again and included bank screenshots. With that information, we were able to locate your account, cancel it immediately, and issue refunds well beyond what our Terms of Service require. The four “charges” items on your bank statement you mentioned from yesterday are not new charges—they are the refunds. On your bank statement, refunds may appear as line items similar to charges, but the money is going back to you. You can confirm with your bank or check your business email for the refund receipts we sent directly from our payment processor. Your account is now fully cancelled, no further payments will be taken, and all refunds have been issued. We always act quickly and fairly once we have the correct information.

Response from AddEventOct 31, 2023

Thank you for sharing your feedback. We’re sorry to hear that our pricing didn’t align with your expectations. We understand that our current pricing might not fit everyone’s budget, but we’re continuously working on enhancing our services and adding more value to our plans. From what I can tell, it looks like you’re on our free Hobby account and haven’t used the platform since May, so we would love to learn more about your specific needs and explore if there’s a way we can better tailor our offerings to suit you. We do have various plans, including a free option. If you’re open to it, we encourage you to reach out to our support team for a more detailed discussion - [email protected] Once again, thank you for your feedback. We’re committed to providing the best possible solution for our users, and your insights are valuable to us.

Response from AddEventOct 2, 2023

Thank you for taking the time to share your feedback. We are genuinely sorry to read that your expectations were not met with our product. We understand the frustration you've faced with the calendar reminders and alerts all too well. Over the years, calendar services like Google Calendar have evolved, giving users more control over their reminder settings. While we do set event reminders, these settings are sometimes overridden by users' local preferences. We apologize for any inconvenience this may have caused. We value your feedback, and it helps us improve our products and services. We remain committed to providing AddEvent users with a quality experience. I've reached out to you personally via email to make this right.