AdapthealthReviews of adapthealth.com

Jeff was patient, and really worked with me to find a new mask to try to alleviate my concerns.

Had a great experience with my appointment. Cynthia was wonderful, and very sweet and proffesional and attentative to my every need.

I was totally amazed how quick this company responded to my needs from the phone call to receiving a new machine. All of this was within a 2hour period. He checked the devise out, found I needed a new one and just like that I received a new one and I'm back in business.

Friendly and very informative

David was professional and did a wonderful job walking me through the setup and use of my new device. He took the time to explain all the mask options and the fact he’s used most of them added validity to his advice. He made the process easy and I left feeling well informed on what to expect and how to use my new device.

It was a great experience that were fast and curious and helpful.

What made my experience great is Alejandro’s professionalism and personality and knowledge of the product. Brannons is as a whole is a terrible company. My health insurance Medicare and Santa Clara Family Health Dual Connect pays for my rental machine. I have no obligation to pay for it. But every month I get numerous phone calls from you, multiple bills and after numerous phone calls for the past eight months to your company, I’m still getting bills. Maria was the last girl I spoke to and she provided excellent customer service. In the past, I have tried to talk to supervisors. I’ve been hung up on. Nobody returns my calls. I’ve contact Dual Connect and they told me to disregard the bills that I don’t owe anything for a rental charge. I don’t know who’s gonna read this, but I’ll tell you one thing you have a handful of good people working for you. Everyone feels like customer service is terrible. Hoses are not of the same quality they were four years ago. For goodness sakes this is a device I use every night to help me breathe and it’s quite appalling you wanted constructive. I don’t know if you don’t pay your employees well enough and that’s why I’m getting the terrible customer service , I’m shaking my head because I have never dealt with such a terrible company and I’m not the only one that feels this way. I have doctors that tell their spouses have CPAP machines and get the same treatment and the quality of the product is not as good as it used to be. It’s not just me it’s across the the board.

Each time I've had a problem with my CPAP machine, Sara has been the person to help me. She is always helpful, courteous and patient. She is amazing! Thanks Sara!! We need more people like you in the world!