AdapthealthReviews of adapthealth.com

I wouldn't recommended anybody to work for this company, it's unorganized and dysfunctional. Supervisor netra vaughn is bad manager, real disrespectful and rude. She will treat you like you're beneath her and will accused you of being a liar, unreliable, and not being a true asset to the company. She is not even at the office to train you or observe you in person, instead there is another driver who reports to her about you. She will get personal with you and think that there is nothing you can tell her. Their are definitely some favoritism that are shown between managers and drivers. However with the co-workers, you have to watch them too because they will step over and set you up. I was still an trainee and still learning about the company's daily routines. They don't give you any proper training, they expect for you to know everything even if you are experienced with the same job but for a different company even though every company runs different. They don't care and seem to understand people strengths and what they needed to work on as an trainee. Starting off you'll think this a good company when it's not. The pay is bad for the high expectations and amount of tasks they put on you as a trainee. Benefits are good, definitely more driving and more areas that wasn't mentioned on the day hire. They will frame you for getting overtime and pretend that they are there for you or the patients when it's all about business. It's more about who they can rip off, throw to the ground, and kick to the curve. I hope before anybody thinks on applying for this company, be careful and pay close attention to what I say because it will save you lots of time and frustration!

This company has the worst billing departments ever. I paid my balance and continued to get harassing phone calls for four days straight. Every time, they said sorry, ignore the bill. I'm paid. Then they call again the next day with the same story. They don't have a good system and need to upgrade their customer service.

This company has and continues to harass me month over month regarding my next sleep medicine appointment, my doctor and his employees would tend to agree. Even with insurance they charge your credit card. I understand there are two sides to every story as to why I am asking your company to do your own investigation. At this point if this is going to continue please take your bipap back.

Everything I call the wait time is 45 minutes to an hour before they answer

I had your CPAP machine for 1 year at no charge. When I changed insurance I started getting charged with not notification I would be. Someone should have let me known to give me the opportunity to cancel.

I was approved on dec 20th and I had to make several trips into the local office to finally get my new cpap on 1/18/24 because the people who work for adapthealth dropped the ball. I am not impressed with your company and would not recommend you!

Took forever (3 and a half weeks) to get a new Res Med Cpap! A comedy of errors! Would be 1 star but Ryan was outstanding walking me through my new machine. He had it all set up beforehand, was patient and answered all my questions. Very professional! I've used CPAP for 10 years and really struggle without it. Lucky my old machine was workable. Would have been a mess without it! Has to be a more streanlined process!

I would of gave a 5 but when I got there I had to explain myself why I was and was asked a few times to give them my name and birthdate after I was signed in at the front desk. The guy that was gathering the group kept asking me my name and birth date made me feel like I was being singled out. Cause he didn’t ask anyone else for their name and birth dates. But other than that everyone else seemed to know what they were doing. I just wanted to say that Alejandra was very professional and very knowledgeable and friendly she gets 5 stars