Barbara S.
Difficult to reach someone via phone.
This company has a major problem. It is their phone service. There are three locations but only one phone number to call. Although you may have to wait over 30 minutes to have your call answered, the person who you finally get appears to be only a "receptionist who answers the phone" and then switches you to the correct location. Once there, you again have to wait on hold. No matter how busy your company is, a caller should not have to wait to just reach the receptionist!!! All that she does is answer the call and then transfers you to someone else. This happened to me three times in the last few weeks.