AdapthealthReviews of adapthealth.com

We were supposed to get delivery Wednesday bout ran out of o2 because you didn't came until Friday

I worked for this company in the Midwest, and I can tell you the staff that is in the field are exceptional. The problem lies within the upper management. Within the group I worked with, there were numerous (under your breath, due to the volatile work environment), that they were actually intimidated by their managers. This company lacks oversite of its vast, quickly acquired "Mom and Pop shops , leaving each location to do things without question.

The delivery and technicians have been great. When I call in with a questions about an Rx or an equipment issue the reps fail to do their job. I’ve had multiple times when they can’t find my authorization to speak on my wife’s behalf. During my last call the rep finally found it. It’s frustrating and makes me consider using another provider. I’ll give it one more chance.

The front desk is not very welcoming. The tech was very polite and helpful however it did appear he was new. I was sent by my doctor to sample different tupes of Cpap masks. I repeatedly had to ask what was available and shown only one alternative. Also no one answers the phones- left two messages prior to visit.

My cat bite completely in two my oxygen tubing. Normally I can get some same or next day. Office lady put in an order saying be here in @3 days. I end up having to buy some online cause just a tooth hole I can tape, but in two pieces, not so much. Isn't repairable. What's s a person to do?? When I questioned she said it was because I didn't place oxygen order. So I gathered my empty canisters ordered them...could she have made this easier by a cancel or telling me upfront about this time lapse. Knowing the guys who deliver oxygen are super nice they go to the truck and get me a couple of tubing so I can breathe without part of my air leaking out through the tape. All in all appreciate Aerocare's kidness and efficient delivery of products.

Delivery service was great. A lot of difficulty getting oxygen tanks and machine picked up when my doctor advised me to discontinue use of oxygen. Several attempts getting doctor and adapt health over 2 weeks to arrange pickup finally on Oct 3 2025 but all equipment was picked up .

All is good.

On Friday 8/15/25 I was contacted to pick up the air compressor I was using while on vacation. I explained to te tech that called me for the scheduled pickup that I was extending my stay until for a few more weeks, he said to call the office which I did when I got back in. I then spoke to a very nice representative who took all my info and was told someone from tech would call me to confirm. I then got a text and visit to pick up the machine I was using on Monday 8/18/25. Now I am without the air compressor for the rest of my extended stay in Greensboro NC. for a very needed machine.