Adams Tax FormsAdams Tax Forms is listed under Accounting & Tax.
Adams Tax Forms (adamstaxforms.com) has 153 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Debibe
Not able to get human interaction to help. I have asked several times over the last 2 hours but nothing. Need help accessing our account as last person retired. last email was at 3:05 now 3:47 and still no response
Alan S.
Adams Tax Forms are a bunch of crooks. After you input all your data, they won't submit the info to IRS right away. They keep up-charging you by asking for more money before they file your forms. I had to file my forms through another company after waiting 3 weeks for Adams tax Forms to file and after refusing to pay them more money. I had to file a dispute with American Express for the fees those bastards charged me. They offer no phone tech support. Terrible chat/email tech support.
Response from Adams Tax FormsJan 23, 2026
Alan, we are very sorry to hear about this frustration. We certainly do not hold filings hostage for extra fees. It sounds like there was a misunderstanding regarding our optional services. While we do offer 'Print & Mail' services for an additional fee, these are never required just to e-file your forms to the IRS. Regarding the wait time: while the IRS can have processing delays, a 3-week delay is not typical for our submissions. We want to investigate why your specific return was held up so we can prevent this for others. Please contact us at [email protected] regarding this so we can look into your case history directly.
Niecy B.
Would you trust a company with your EIN number company info , all your employees personal information and your credit card information that DOES NOT provide their phone number or Address to contact them???? I filed 2025 taxes with them last year put in all employee information paid them and they never filed the forms no way to contact them. they do not respond thru there website
Response from Adams Tax FormsJan 23, 2026
We understand that sharing sensitive data with another company requires trust. Adams is a long-standing US-based company that has helped thousands of businesses file their taxes for decades. We adhere to strict standards to protect your data. Our contact information is listed on our website for support. To respond to your assertion directly: we do not take a customer's money and not file their forms. If your forms appear unfiled, it is highly likely the submission had an issue or requires further action. We use email and chat support to ensure complex tax issues have a documented paper trail, which ensures accuracy. Please email us at [email protected] with your account email so we can locate your submission and tell you exactly why the IRS system has not processed it yet.
David N.
STAY AWAY FROM THIS COMPANY..
Ken D.
I RETIRED AT END OF APRIL 2025. THANK GOD I WILL NOT HAVE TO USE THIS SOFTWARE EVER AGAIN!!
Response from Adams Tax FormsOct 29, 2025
Ken, We appreciate you taking the time to share your feedback, even as you celebrate your retirement! We certainly recognize the effort and sometimes frustration involved in tax preparation, and we wish you all the best in your retirement. While we're sorry to hear that Adams Tax Forms Helper was a source of stress for you, we are committed to making filing easier and more efficient for everyone. We're excited to announce that we're making some significant enhancements to the application this year that we are sure users will appreciate. Our goal is to streamline the process and minimize the administrative burden so others can spend less time on tax forms and more time on what matters to them. Thank you again for being an Adams Tax Forms Helper user, and enjoy your retirement!
Melissa G.
horrible horrible horrible... Staples should be ashamed. This is the worst company ever. Do not waste your time or money!
Suede W.
HORRIBLE, USELESS, UNINFORMED CHAT EXPERIENCES -- TWICE NOW. I don't know what the hell happened to this company, which I have used before and is associated with Staples but they are AWFUL. STAY AWAY. Website not remotely user friendly. "Help" menu, same. So you chat because the website is ridiculous to navigate and that's even WORSE. STAY AWAY. And someone should tell Staples!!!!
Response from Adams Tax FormsApr 9, 2026
Thanks for your feedback, we’re really sorry to hear about your experience. We understand how frustrating it must be to encounter difficulties with both the website and support, especially when you’ve used our service before and expected a smoother experience. That’s not the standard we aim to provide. Your comments about navigation, the help resources, and chat support are being taken seriously and shared with our team for review and improvement.
Eric R.
FRAUD ALERT: Their templates do not upload correctly to their software. No refunds are available for faulty products. Pure money grab here during tax season. RUN AWAY, FAST!
Response from Adams Tax FormsApr 9, 2026
Thanks for your feedback, we’re sorry to hear about your experience and understand your concerns. We’re aware that some users have encountered issues with template uploads, and we recognize how frustrating that can be—especially during a busy tax season. This is not the experience we want for our customers. The good news is that we’re actively rolling out a new and improved import/export process designed to address these issues and make uploads much more reliable and user-friendly.
