Clay C.
Non-existent order tracking
Non-existent order tracking. I placed an order over a month ago for some plates and haven't received a single update regarding the order. No tracking, no estimated date for shipment, nothing. First email I sent they responded with "will ship soon." Second and third email nobody responded to. Weeks later and still no follow-up. I was able to get ahold of somebody on Facebook and they said the same thing, "soon." Wish I could tell my customers that, would certainly make my job a lot easier. Steer clear of this company. They are clearly overburdened with orders and can't fulfill their current backlog. Response to vendor comment: See this is what I'm talking about. You take the time to respond to comments but not enough to verify the product has even been delivered. I have NOT received my order yet. Please check with your shipping department. Also I have requested a refund through my credit card company. Please verify the request. I'm done waiting.
Response from Ad4mDec 22, 2020
Clay, I apologize about the lack of communication. It looks like your order has been delivered. Please let us know if there’s anything else we can do.




