Ad4mReviews of ad4m.com

Purchased about 400lbs in weight. Website states the processing time is about 2 weeks. Read online about some delays and asked if my shipment would be delayed. Was told there would be no more than 10 day delay. 10 days pass and no shipment. Was told again it would be within the next week or so. Did not ship then. Was told it was on loading dock ready to ship. Two weeks pass and it had not shipped. Then told it wouldn't be until the next month. Wasn't going to wait another month out of the two already wasted waiting. This behavior is untrustworthy, if you want what you paid for within a reasonable amount of time, do not buy from them. I know some people have complained about waiting even longer than me.

It has been 7 weeks since placed my order. I communicated with the seller a couple times, receiving assurances that I would receive my order within a couple weeks after I requested an update after the first two weeks. 7 weeks later, I still don’t have a tracking number and my inquiries are being ignored. Do not order from this company. They are selling false promises.

I've ordered weights on 12/4 and have yet to get a normal order email, let alone one with a tracking number. i spoke to someone via chat on 12/15 asking about delivery and someone said they have a huge shipment going out this week and delivery should only take a day. Reading the reviews off here makes me want to cancel my purchase as this was supposed to be a xmas present. If I knew it would take this long with the possibility of maybe never getting it, I would of never ordered. I can't get anyone on chat now.

I have been patient until now but they are now refusing to even answer emails and do basic customer service. Their price is great for this time but they are overwhelmed and also giving false information as to when the weights will actually ship out. UPDATE: no responses and weights still haven’t shipped after 3 months AVOID THIS COMPANY

Appears to be a total scam, a month out and have received nothing!

These guys need to be reported to Consumer Courts. deliver estimate moved to Feb 2021 and that would be 3 months since I placed the order. It's cheating! Update: It has been 2 months now and I do not even have a Shipping Label. MY shipping estimates moved from Thanks Giving to Christmas, then new year and then mid Jan. Now it's end of next week. It's just that there is always next week after that. Frankly speaking it's not even a 1 star experience this far down the line! They still show false timelines of 4-6 weeks on their website when there clearly are people like me waiting for 2+ months. In line with others, I had bad experience with Adam Fitness. Before placing the order, I did read general feedback on bad customer experience and disregarded them which was a mistake. Do not repeat that! Adam Fitness always displays Items in Stock. Do not fall for it! What that likely means is their suppliers have raw materials to make weights and not that Adam Fitness has the weights. I placed my order on 16th Nov and before placing it, connected with them on Chat(Messenger) to get awareness on shipping time. It was told generally it takes them 10 days and I was fine even if it took 2 weeks. Week 1 (11/20) Connected them again on 11/20 and was told it's running late by 1 week. Week 2 (ThanksGiving) : Adam Fitness updated they would need 1-2 weeks of lead time. They use words full of ambiguity and you will fall for it. Estimate at this time was around Thanksgiving Week 3 (11/30) : Again connected on Messenger and was told the item would be surely shipped this week Weeks 3 (12/4): Since this is their last day(Friday) on the week when they ship. I was told it should ship out Week 4: (12/7) : On messenger, I was told their warehouse had some issues so could not ship. And they will be now shipping my package any day and shall have tracking Week 4: (12/11): They are no longer available on Messenger and were too busy to pick phone. Sent a text and received their reply next day that "It is currently taking 4-6 weeks to process order. You order isn't expected to fill around Christmas". Again based on their conversation style they wouldn't clearly say when it will ship. So I see a trend, folks at ADAM Fitness don't have any idea if and when items would ship. Showing false timings 2-3 weeks on their website is a trap to funnel in more customers when they clearly know they can't deliver . BTW 2-3 weeks was something they have recently started showing. I feel I lost time working with them and that's what all customers go through. It's a spiral down circle where you spend another week in hope of receiving package and to make up for the lost time. Many customers could take an informed decision if they would show it takes 2 months for them to ship and have less hard feelings about waiting on an order. On the brighter side these weights are kind of cheapest in the market and from pictures look good. Generally Customer Service is available for queries and have offered free cancellation and full refund. Also this is the only option Customer Service will provide you once you complain them of late orders. You will be talking to founders and co-founders so feel privileged as they will often remind you of that. My overall experience would really have been a 5 star and likely the same for many others, had they shared honest shipping estimates and not repeatedly hurt customer trust by false promises I recently ordered an extra set from Amazon at a higher price and it's already on its way. I am still not going to Cancel this order which is over 550$ and keep posting updates every week until they ship it. May be this might help some other customers from falling for their false shipping estimates. Update : Week 6 (11/22) Received 35 lbs plate from my entire order of 410 lbs. The plates look good from outside but can not be used due to imperfections in the plate hole which will scratch and ruin my olympic bar. I reached out again and was told of a free replacement (likely after another 2 months). On the other hand now the estimated date for rest of the order has moved to mid of January. Again it's not a certain date but tentative. I still appreciate that I get response on my texts sooner or later and wish some day to receive the weights. Clearly its going to take 2-3 months Also want to give credit to their super fast shipping. I received the 35 lbs plate in 2 days once UPS picked them. And now that's a different matter it requires replacement :( I find seller Ack'ing the problems and still would like to see this through!

Writing this review to offset all the 1 star reviews out there. Here is my experience with AD4M: Nov 15th: (2) 25’s + (4) 10’s ordered, email said “wait 1-2 weeks for processing” (did not say “shipping”, so I wasn’t really expecting them to get shipped out that fast). In between: several emails sent by AD4M explaining logistic/shipping delays and updates on when new product would arrive. Very transparent about issues. Dec 8th: email sent with tracking numbers Dec 10th: weights received and look pretty good, a few small paint chips, but it’s a weight plate that will probably sit collecting dust in my garage 99% of the time anyway. I’m not picky. Packaging probably could’ve been a little better, but I’m sure angry UPS drivers probably tossed these things around in their trucks multiple times. So maybe it was ~1/2 weeks longer than expected, but considering the lowest price you can find online and the fact there is a supply/demand issue everywhere this seems more than fair. Would order again from them, give them a chance. Seems like they got a lot of their early issues ironed out being a new business? Support small businesses instead of sending your $$$ to a company that price gouges, just gotta be a little patient? Thanks, that was my experience.

DO NOT ORDER FROM THIS BRAND. Placed an order in October, was promised a shipment 4-5 times over a course of a few months, nothing. Avoid at all costs.