ACXReviews of acx.com

Not paying Rights Holders. Do not use. The company cannot be trusted.

The idea of ACX is a good one. The platform is structured pretty well. BUT all that is for naught when they treat artists like indentured employees who are obliged to accept working more and more for less and less. There are other platforms. Bye bye, ACX.

Extremely slow service. No real answers. No compassion for authors and narrators who make their revenue possible. Stealing revenue from authors by allowing audiobook "returns" at any time. Bloggers and YouTubers have started showing others how to steal audiobook from us.

A company of dictators! Books removed without any explanation and royalties not paid for months and months. Disgusting

Only giving one star because it's not possible to give zero. Like many authors, I haven't been paid for months. Nor will ACX remove my books because despite not sticking to the contract themselves, they claim their right to sell my books lasts for seven years. Their "support" staff are incompetent, and their royalties are atrocious. And don't even get me started on the fact that they encourage listeners to return every book and then take those royalties back from rights holders, even after users have consumed the entire product. Oh, and they retaliate against people who complain. If ACX wasn't part of Amazon, they'd have been sued out of existence by now.

Zero stars if I could! They allow customers to return books, over and over and over again ... and do NOT pay authors or narrators ... not only that, but they do not report these returns in the accounting. Shame on them!

Be very careful, they have not paid for months and continue to give false answers. We are bringing everything to the attention of lawyers and journalists, these thieves must pay! I repeat: they are thieves who do not pay royalties without any reason. Stay away!

A horrifying experience - do yourself a favor and stay away from this company.