AcuraPartsWarehouse.com Reviews | Read Customer Reviews of acurapartswarehouse.com

AcuraPartsWarehouse.com Reviews | Read Customer Reviews of acurapartswarehouse.com

AcuraPartsWarehouse.com reviews

595 approved reviews, newest moderated first

David
May 19, 2026
Never again
Never again! I needed a specific part for my Acura RDX right away. I ordered it from Acura Parts Warehouse as it was listed as in stock. Three days went by and I heard nothing about my order. I ended up emailing three times over 11 days before they shipped my order. The customer service was deplorable, the communication was terrible and it took two full weeks to get my order. These people are not trustworthy.
Response from AcuraPartsWarehouse.comMay 19, 2026
Thank you for your feedback. While most orders are processed within our standard timeframe, unexpected delays can occasionally happen and when it takes longer we communicate that information as soon as we can. We appreciate your patience and thank you for bringing this to our attention. Your feedback is essential for improving our services.
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Robert
May 13, 2026
Nothing was resolved..Your A.i
Nothing was resolved..Your A.i. stated my "Part Number" was incorrect... 36160-RWC-A02 .... Is this not the part number?? Thanks
Response from AcuraPartsWarehouse.comMay 14, 2026
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
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Dennis N.
May 2, 2026
easy to order on site
easy to order on site, delivery was as promised.
Response from AcuraPartsWarehouse.comJun 15, 2026
Hello Dennis, We appreciate you taking the time to share your experience. Happy to hear everything was delivered on time. We look forward to serving you again.
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Matt
Apr 29, 2026
Quality experience
User friendly. Good parts diagrams. Good delivery time. Great Quality. Exact part.
Response from AcuraPartsWarehouse.comMay 1, 2026
Hi Matt, Thank you for your feedback! Glad our selection had what you were looking for. We appreciate your support.
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BR
Apr 29, 2026
Acura Side View Mirror
Parts are brand new and genuine Acura parts. Price was great compared to buying at the dealer. Shipping was fast and the parts were well packaged. Very happy with purchase. Highly recommend AcuraPartsWarehouse.
Response from AcuraPartsWarehouse.comMay 1, 2026
Hi BR, We appreciate your review! Offering genuine OEM parts at fair pricing is something we work hard to maintain. We're happy to hear you’re satisfied with the value.
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John
Apr 29, 2026
Convenient and stress free
Easy, stress free , and never any issues. Buy with confidence all the time. Very convenient.
Response from AcuraPartsWarehouse.comMay 1, 2026
Hi John, Thanks for sharing your experience with us. We’re glad your shopping experience was smooth and user-friendly. We truly appreciate your feedback.
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Carl Y.
Apr 29, 2026
easy transaction
no hassle, prompt shipping
Response from AcuraPartsWarehouse.comMay 1, 2026
Hi Carl, Thank you for your feedback. We’re always working to make the buying process simple and efficient. We appreciate your support.
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Alicia
Apr 28, 2026
The part you sent is wrong and doesn't…
The part you sent is wrong and doesn't work I drive a 2014 Accura RDX. THE part was marked Honda. Maybe supposed to be similar or same but NOT
Response from AcuraPartsWarehouse.comMay 1, 2026
Hi Alicia, Thank you for your feedback. We’d like to clarify that Acura is a division of Honda, and many OEM parts may be labeled as Honda while still being correct for Acura vehicles. We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims. An RMA request also qualifies as wrong parts when the manufacturer mispacked an item, or the part number received does not match what was ordered. Since we don’t have visibility into a customer’s repair needs, we fulfill what is placed in the order. We appreciate your understanding and encourage the use of VIN verification via Parts Question in our LiveChat before placing an order. Our team is always happy to help! For more information regarding our returns policy, please visit: www.hondapartsnow.com/service/honda-return_policy
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