Acuity Scheduling Reviews | Read Customer Reviews of acuityscheduling.com

Acuity Scheduling Reviews | Read Customer Reviews of acuityscheduling.com

Acuity Scheduling reviews

683 approved reviews, newest moderated first

customer
Apr 14, 2026
Far too many issues
Far too many issues. Squarespace caused a big problem. logging in issues. Now looking to find another programme unfortunately
Response from Acuity SchedulingJun 17, 2026
Hi there, Thank you for writing a review of Acuity Scheduling. We apologize for our delay in response, we are experiencing a high volume of requests. We're sorry to hear about the issues you have encountered on your account and when logging in, we understand that this can be impactful on your business operations. We'd love the opportunity to troubleshoot this with you, to improve your experience. A member of our support team has reached out to you via email to further assist.
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Bonnie M.
Apr 14, 2026
Seek more ease in learning the basics
Seek more ease in learning the basics 2 times errors in scheduling - might be mine - still tracking
Response from Acuity SchedulingJun 17, 2026
Hi Bonnie, thank you for writing a review of Acuity Scheduling, it is greatly appreciated. We're sorry to hear about the errors you are seeing on your account. We'd like to further assist you with troubleshooting this and support you with any questions you have as well. A member of our support team has reached out to you via email to further assist.
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Patrick Caçador M.
Apr 14, 2026
It would be great to have 1 day…
It would be great to have 1 day schedule possible. I would love to sell service that are one day long such as a photobooth (Saturday mainly) It would be also cool to be able to archive some type of appointment. Other than that I like it a lot
Response from Acuity SchedulingJun 17, 2026
Hi Patrick, thank you for taking the time to write a review. We apologize for our delay in response, we have received a high volume of reviews. We're happy to hear that you are enjoying many of Acuity Scheduling's features. We'd be happy to pass a long your feature requests to the development team, and determine if there is a setting suitable for what you are looking to achieve. A member of our support team has reached out to you via email to further assist.
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Counseling C.
Apr 14, 2026
Ease of use and ability to reach…
Ease of use and ability to reach customer service for help. Appreciate being able to chat with someone with questions.
Response from Acuity SchedulingJun 17, 2026
Hi there, thank you for taking the time to write a review, it is greatly appreciated. It's wonderful to hear that Acuity has been easy for your business scheduling use and that our live chat support is making a difference for you. Your feedback is valuable, and we’re always here to help if you have any more questions or needs, you can reach our support team here: https://sqsp.link/8fM6on.
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Kirby - Admin Assistant T.
Apr 14, 2026
Good Customer Service + Improvement in UI
The customer service agents are really helpful whenever we need immediate support in the software. So huge kudos to them. Also, the software is really good and helps our business thrive in the field. The UI of the client emails can still be improved especially in moving/sorting service types. It is too tedious at the moment and requires too much manual labor. It can be simplified for more efficiency.
Response from Acuity SchedulingJun 16, 2026
Thank you for sharing your experience! We're thrilled that our software and support teams are helping your business succeed. We also really appreciate your candid feedback about the client email UI, and we've passed this feedback along to our team. Thanks for helping us improve! 🙌
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Alan Hall M.
Apr 14, 2026
All good
All good . Easy, all the functionality I need to run my teaching practice.
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Kevin C.
Apr 14, 2026
Its good, but needs improvement
Its good, but somethings bother me. Like the desktop version, its optimized for mobile so some windows are too small to add long text to. Also the login section can be annoying.
Response from Acuity SchedulingJun 16, 2026
Thanks for sharing your feedback! User feedback is taken into account when updates are made by our developers, so thank you for letting us know how we can improve the desktop experience. If you ever want to share more details or need a hand with your account, please feel free to reach out to our team here: https://sqsp.link/JSSld8
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Tee S.
Apr 7, 2026
This page constantly has problems
This page constantly has problems, randomly logging me out of the app on my phone, when I try to login in and put all my details in the page refreshes it’s an absolute nighy
Response from Acuity SchedulingJun 16, 2026
We appreciate you bringing this to our attention. Please excuse the delay in our response, as we've been moving through a high volume of requests lately. Check your inbox for a direct email from our team where we can dig into these login errors and work on a solution together.
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